Inter Territorial (ITT) Coordinator

Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Providing the best document handling solutions in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices.

The Inter Territorial Coordinator’s objective is to process inter territorial ship-out requests for multiple Dex branches for the ITT Dealer Group. This position requires a highly organized and independent coordinator with the ability to multitask and quickly identify potential issues and resolutions efficiently in a timely manner. This position works as a team member with the ITT Dealer group to service multiple departments within Dex and the Dealer community.

Duties and Responsibilities

· Provides effective communication with the Dex sales teams for required documentation.

· Delivers top customer service to build relationships with existing and new dealers.

· Negotiates rates with 3rd party dealers.

· Assists with researching and analyzing relocations and ship out packages from the warehouse to the delivery location.

· Supports all Dex departments with timely and accurate responses to the appropriate sales team, warehouse, admin, dealers and other departments as needed.

· Assists with escalations and shipping discrepancies.

· Manages and utilizes spreadsheets, lists and references to complete tasks.

· Reports to the ITT dealer group as needed for projects and new acquisitions.

· Assists with the ITT conversion; create and send out cancellation letters to dealers and notify appropriate departments.

· Reports progress, operational issues, organizational opportunities and threats to the regional team on a daily basis or as needed.

Experience and Qualifications

· High school diploma required and at least 1 year of related experience.

· Microsoft Office Suite, proficiency in Excel.

· Delivers top customer service to build relationships with existing and new dealers.

· Strong communication skills both verbal and written.

· Attention to detail, data entry accuracy, and excellent organizational skills.

· Ability to multitask.

· Able to work independently and as a productive team member.

·

Dex Benefits

· Paid time off after 90 days

· Medical, Dental, Vision, and 401K eligibility after 60 days

· Profit sharing after 1 year

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Work Location:

• One location

Work Remotely:

• No