Jewelry Store Manager - Diamond Designs

About Us:

Diamond Designs is a family-owned jewelry store in Orange, Connecticut with over 20 years of experience. Founded by Deepak Dadlani, the store has deep roots in the community, building on the legacy of his parents' successful jewelry business. They offer a wide selection of designer jewelry from renowned brands, as well as custom design services to create unique pieces. Diamond Designs emphasizes personalized service, treating each customer with compassion and integrity. They prioritize building long-term relationships with their clients and strive to exceed expectations in every interaction

Job Brief:

A store manager will be result-driven and be responsible for overall store management of a store by making sure it runs smoothly, cleanly, and effectively. Their duties include motivating sales teams, creating business strategies, meeting sales and profitability goals, and managing staff effectively. Store managers are responsible for interviewing, recruiting, and hiring as well as potentially supervising assistant store managers.

Responsibilities:

• Develop business strategies to raise our customer pool, expand store traffic, and optimize profitability
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customer satisfaction through excellent service
• Respond to customer complaints and concerns in a professional manner
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits, etc.
• Develop and arrange promotional material and in-store displays
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues from staff or customers (complaints, grievances, etc.)
• Be a shining example of good behavior and high performance
• Secures merchandise by implementing security systems and measures
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional groups
• Actively participate in community service activities and contribute to the well-being of our local community.
• Additional store manager duties as needed

Requirements

• Proven successful experience as a retail store manager
• Powerful leading skills and business orientation
• Customer service-oriented with in-depth knowledge of basic business management processes
• Strong organizational skills
• Excellent communication and interpersonal skills

Job Type: Full-time

Pay: $52,000.00 - $62,400.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Salary : $52,000 - $62,400