What are the responsibilities and job description for the Reception position at Diamondback Healthcare Center / 91st Ave...?
Greeting and Directing:
Warmly greet and direct visitors, residents, and staff.
Answer phones promptly and professionally, taking messages and routing calls.
Maintain a clean and organized reception area.
Administrative Tasks:
Manage incoming and outgoing mail, faxes, and emails.
Assist with scheduling appointments and transportation for residents.
Maintain accurate records and files.
Process paperwork for new residents, communicating with families, doctors, and insurance companies.
Customer Service:
Address inquiries about the facility, resident status, and general information.
Provide excellent customer service to residents, families, and visitors.
Maintain a positive and professional attitude.
Other Duties:
Assist with other clerical duties as needed, such as copying, faxing, and data entry.
Maintain confidentiality of resident information.
Comply with facility policies and procedures.
About Diamondback Healthcare Center / 91st Ave Operations LLC
Diamondback Healthcare Center Specializing in Rehabilitation and Dementia. Diamondback Healthcare Center is a 94-bed short-term inpatient rehabilitation facility located in the Algodon Center adjacent to Banner Estrella Medical Center. We cater to patients who require 24/7 skilled nursing and therapeutic recovery from surgeries, orthopedic fractures, cardiac events and other illnesses and injuries. Our multidisciplinary care team include licensed professional nurses, physical, occupational, speech, recreational therapists and board-certified medical specialists. We provide exceptional post-acute care uniquely designed to individuals needs and abilities. Special features include a respiratory therapy unit ensuring expert respiratory support and personalized care for optimal recovery. In addition, we have on-site dialysis.
