What are the responsibilities and job description for the OCM-Organizational Communications, Change Communications Consultant-Onsite in Austin TX position at Digerati Systems Inc?
Job Details
Organizational Communications, Change Communications Consultant Location: Austin, TX - local, on-site
Resume and Photo ID required: For the safety and security of our clients and their systems
Job Summary:
TxDOT recently completed a comprehensive assessment to streamline and consolidate its file storage tools, including Box, OneDrive, SharePoint, and personal file storage solutions.
The goal is to reduce redundancy, ensure security, and improve the user experience across the organization.
TxDOT is seeking a Communications Lead to develop and implement a communications strategy and supporting materials that will inform and guide internal business units and staff through upcoming changes.
This role is critical to ensuring clear, consistent, and timely messaging to support the transition and adoption of new file storage practices and tools.
Key Responsibilities:
Develop and execute a comprehensive communications strategy and plan aligned with the goals of TxDOT s file storage consolidation initiative.
Create engaging and informative communications materials (emails, presentations, FAQs, intranet content, handouts, etc.) to inform staff of upcoming changes, timelines, impacts, and required actions.
Collaborate with business units, IT leadership, change management teams, and stakeholders to ensure messaging is aligned, clear, and accessible to a variety of audiences.
Establish a communications timeline and cadence to guide staff through the transition, including major milestones, training schedules, and support resources.
Assist in preparing and distributing training and onboarding materials to help staff adopt new tools and practices.
Monitor communication effectiveness and adjust messaging and delivery channels as needed.
Support change management activities by addressing user concerns and feedback related to the transition.
Qualifications:
Proven experience in organizational communications, change communications, or related roles.
Demonstrated ability to create clear, compelling, and audience-appropriate messaging for large organizations.
Experience supporting enterprise IT initiatives or tool consolidation projects is highly desirable.
Ability to collaborate with technical and non-technical stakeholders across departments.
Strong project management skills with the ability to manage multiple tasks and deadlines.
Excellent writing, editing, and verbal communication skills.
Proficiency in Microsoft Office tools, including Word, PowerPoint, and Teams; familiarity with SharePoint is a plus.
Preferred Experience:
Experience working with government or public sector agencies.
Familiarity with file storage and collaboration tools (e.g., Box, OneDrive, SharePoint).
Experience in change management or user adoption strategies for enterprise software or systems.
