What are the responsibilities and job description for the Skillbridge - IT Support position at Digital Cloak?
Summary:
In collaboration with the U.S Department of Defense (DoD), the Digital Cloak LLC. Internship Program provides military service members who are within 90 days of separation from military service the opportunity to grow their Information Technology skills. The main goal is to provide hands-on experience with a variety of various IT related tasks.
Digital Cloak is a small woman, minority owned government contractor in Quantico, Virginia specializing in solution architecture, cybersecurity, and mission assurance. Our program allows for hands-on experience working side-by-side with industry professionals while refining technical skills and growing as a professional.
Essential Functions:
• Work full-time onsite at Digital Cloak Headquarters within a small technical team
• Install operating systems such as Linux, MacOS, Windows, and configure them
• Understand many security related practices
• Introduce professional writing through activities such as writing and reviewing Standard Operating Procedures (SOPs), process documents, business plans, and other technical documents
• Utilize MS Office suite for related tasks
• Utilize JAMF for device management
• Learn to triage help desk tickets and basic troubleshooting
• Gain experience in areas such as technical support, data management, quality assurance, policy creation, website design, software development, offensive cyber operations, system administration, vulnerability testing, risk analysis, SIEM, technical documentation and more
Required Knowledge, Skills, and Abilities:
• Must be an Active Duty servicemember and approved for Skillbridge
• Positive attitude and a willingness to learn a variety of skills and tools
• Excels in both team and individual work
• Proficiency in Office 365
• Ability to multitask and be flexible.
• Ability to self-learn tools, programming languages, concepts, and/or other task related items.
• Thorough understanding of internet research
• Strong oral and written communication skills
• Ability to stay on task and complete tasks by a given deadline
• Strong problem solving, organizational, analytical, and critical thinking skills
• Attention to detail and ability to work independently with minimal direct supervision
• Desire to learn more and expand current knowledge base
• Strong technical knowledge and troubleshooting skills
• Strong motivation and mission orientation
Physical Job Requirements:
• This position requires the ability to remain in a stationary position (standing and/or seated) more than half the time
• This position requires the ability to spend more than half the time viewing computer monitors
Qualifications:
• Current Active Duty Servicemember approved for Skillbridge
• US Citizenship is required
• The ability to obtain and maintain a security clearance
Primary Work Location:
• Stafford, VA
Other Duties:
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Disability Specifications:
• Digital Cloak will make reasonable accommodations in accordance with the Americans with Disabilities Act of 1990
Digital Cloak is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Digital Cloak is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email recruiting@digitalcloak.net We will make a determination on your request for reasonable accommodation on a case-by-case basis.
In collaboration with the U.S Department of Defense (DoD), the Digital Cloak LLC. Internship Program provides military service members who are within 90 days of separation from military service the opportunity to grow their Information Technology skills. The main goal is to provide hands-on experience with a variety of various IT related tasks.
Digital Cloak is a small woman, minority owned government contractor in Quantico, Virginia specializing in solution architecture, cybersecurity, and mission assurance. Our program allows for hands-on experience working side-by-side with industry professionals while refining technical skills and growing as a professional.
Essential Functions:
• Work full-time onsite at Digital Cloak Headquarters within a small technical team
• Install operating systems such as Linux, MacOS, Windows, and configure them
• Understand many security related practices
• Introduce professional writing through activities such as writing and reviewing Standard Operating Procedures (SOPs), process documents, business plans, and other technical documents
• Utilize MS Office suite for related tasks
• Utilize JAMF for device management
• Learn to triage help desk tickets and basic troubleshooting
• Gain experience in areas such as technical support, data management, quality assurance, policy creation, website design, software development, offensive cyber operations, system administration, vulnerability testing, risk analysis, SIEM, technical documentation and more
Required Knowledge, Skills, and Abilities:
• Must be an Active Duty servicemember and approved for Skillbridge
• Positive attitude and a willingness to learn a variety of skills and tools
• Excels in both team and individual work
• Proficiency in Office 365
• Ability to multitask and be flexible.
• Ability to self-learn tools, programming languages, concepts, and/or other task related items.
• Thorough understanding of internet research
• Strong oral and written communication skills
• Ability to stay on task and complete tasks by a given deadline
• Strong problem solving, organizational, analytical, and critical thinking skills
• Attention to detail and ability to work independently with minimal direct supervision
• Desire to learn more and expand current knowledge base
• Strong technical knowledge and troubleshooting skills
• Strong motivation and mission orientation
Physical Job Requirements:
• This position requires the ability to remain in a stationary position (standing and/or seated) more than half the time
• This position requires the ability to spend more than half the time viewing computer monitors
Qualifications:
• Current Active Duty Servicemember approved for Skillbridge
• US Citizenship is required
• The ability to obtain and maintain a security clearance
Primary Work Location:
• Stafford, VA
Other Duties:
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Disability Specifications:
• Digital Cloak will make reasonable accommodations in accordance with the Americans with Disabilities Act of 1990
Digital Cloak is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Digital Cloak is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email recruiting@digitalcloak.net We will make a determination on your request for reasonable accommodation on a case-by-case basis.
