What are the responsibilities and job description for the Cisco CVP DevOps position at Digital Technology Solutions?
DTS is looking for Cisco CVP DevOps Job DescriptionJOB SUMMARYDesign, develop, and implement Cisco ACD / IVR (UCCE) and CVP solutions.Translate business requirements into functional and technical specifications.Develop and optimize integrations using APIs, Java, and other service integration tools.Collaborate with cross-functional teams to ensure end-to-end system efficiency and effectiveness.Monitor and troubleshoot system operations to maintain optimal performance and availability. JOB REQUIREMENTS5 years of experience in system solution development, testing, and implementationExpertise in Cisco Unified Contact Center Enterprise (UCCE), Customer Voice Portal (CVP), and Cisco FinesseCertification in Cisco Unified Contact Center Enterprise (UCCE)Advanced SQL skillsExperience with Java, API integrations, and service integrationPREFERRED JOB REQUIREMENTSFamiliarity with eGain Analytics.Experience with CRM integrations.Knowledge of Cyara Testing Tool.Bachelor’s degree Contact : Ajay BharbuttaTeam LeadDigital Technology Solutions248-243-1381
