What are the responsibilities and job description for the CSR - Customer Service Representative position at Dillard's, Inc.?
We are seeking a Customer Service Representative to provide outstanding customer service and support various customer interactions. The ideal candidate will handle phone calls, answer customer questions, process internet orders, and offer gift-wrapping services. Additional tasks may be assigned by management. The successful candidate should have excellent communication skills, attention to detail, and the ability to work in a team. Previous customer service experience is preferred. Flexibility to work varying shifts, including weekends and holidays, is required.
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Education:
- Associate (Required)
Experience:
- Customer service: 4 years (Required)
- Retail sales: 4 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $18 - $19
