Intermediate Documentation Specialist

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.

At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.

DVS is looking for an Intermediate Documentation Specialist to join our team in Sierra Vista, AZ. This position requires an active Secret Clearance or is eligible to obtain one.

Job Summary:

As a Documentation Specialist with Graphics Experience, you will play a pivotal role in creating, editing, and maintaining a variety of documents, manuals, guides, and online content. Your primary responsibility will be to transform technical information into user-friendly materials by incorporating graphics, illustrations, and visual elements. Your work will be instrumental in enhancing our customers' understanding and satisfaction with our products/services.

Key Responsibilities:

• Collaborate with subject matter experts (SMEs) and cross-functional teams to gather and understand technical information.

• Create and update user manuals, product guides, and technical documentation.

• Design and incorporate graphics, illustrations, infographics, and other visual elements to enhance document clarity and user engagement.

• Ensure all documentation complies with U.S. Army regulations and maintains a consistent look and feel.

• Proofread, edit, and format documents for clarity, accuracy, and consistency.

• Organize and maintain document repositories, version control, and access permissions.

• Convert technical documentation into various formats (e.g., PDF, HTML, online help systems).

• Stay up-to-date with industry best practices for documentation and graphic design.

• Assist in documenting and standardizing internal processes and procedures.

• Collaborate with cross-functional teams to ensure timely document delivery and updates.

Qualifications:

• Experience in Technical Writing, Communications, and Graphic Design.

• Proven experience as a Documentation Specialist or Technical Writer

• Proficiency in graphic design software.

• Strong attention to detail and the ability to communicate complex concepts clearly through visuals and text.

• Excellent written and verbal communication skills.

• Familiarity with documentation best practices, including content organization and information architecture.

• Ability to work independently, prioritize tasks, and meet deadlines.

• Strong interpersonal skills for effective collaboration with SMEs and stakeholders.

• Experience with version control systems and document management tools is a plus.

Physical and Mental Qualifications:

• Maintain focus and awareness throughout scheduled working hours.
• Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
• Lift and move objects weighing up to 15 pounds as needed.
• Exhibit excellent verbal and written communication skills, with a strong command of the English language.
• Demonstrate the ability to work independently while also collaborating effectively as part of a team.
• Quickly learn and retain routine tasks and processes.
• Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
• Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
• Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).

DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.