What are the responsibilities and job description for the Customer Retention Specialist position at DISH?
Required Skills and Qualifications
To succeed in this role, you must possess a growth mindset, actively seeking new skills and constructive feedback to improve performance and grow professionally. You should be able to build rapport quickly over the phone and work full-time on-site, with flexibility to work shifts that might include evenings, weekends, or holidays. A smartphone or device with an active network connection is required.
You will work collaboratively as part of our award-winning Inside Sales & Retention team, driving existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach.
To succeed in this role, you must possess a growth mindset, actively seeking new skills and constructive feedback to improve performance and grow professionally. You should be able to build rapport quickly over the phone and work full-time on-site, with flexibility to work shifts that might include evenings, weekends, or holidays. A smartphone or device with an active network connection is required.
You will work collaboratively as part of our award-winning Inside Sales & Retention team, driving existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach.