Retail Customer Service Representative

Divergent Drive is the most successful and innovative inside sales provider in the Tysons Corner area. Our customer-friendly approach and innovative clientele is the best solution for our customers. We are looking for someone with an amazing work ethic, a great student mentality, and an awesome student mentality. We are also looking for individuals who bring vision, creativity, and energy to a highly competitive work environment and quickly excel and grow within our business.

Duties:

• Active listening skills and effective communication strategies
• How to identify and defuse challenging customer behavior
• An awareness of the core processes and best practices used in service and support
• Master the product knowledge for our clientele
• One-on-one sales-based interactions with customers

Key Requirements:

• Outstanding customer service priority
• Teamwork-oriented and lively attitude throughout the work environment
• Critical thinking and solution-oriented skills
• Become familiar with product information understand features and benefits of your product
• Meeting or exceeding goals through impeccable work ethic
• Demonstrate knowledge of products and services and use this knowledge to establish customer rapport

Advancement is based on performance.

Persons with Experience in the following areas should apply:

Retail, full-time, retail associate, management, office manager, customer service representative, leadership, communications, retail salesperson, customer service, marketing, customer service sales, field sales representative, account manager, inside sales, outside sales, direct sales.