Demo

Desktop Technician

Diverse Lynx
Hoffman, IL Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/2/2025

Role name : Desktop Technician

Experience (Years) : 5

Duration (Months) : 12

Location : Hoffman Estates, IL- 5 days onsite work from office

Required Experience :

  • Infrastructural support to the end user clients by responding to all incoming service requests / incidents for PCs / laptops.
  • The individual will support, install, and fix PCs, laptops, printers, scanners, mobile devices, and other computer assets in an organization.
  • Updating ticket on IT service management tool with proper work notes.

Roles & Responsibilities

  • Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
  • Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
  • Remote support & troubleshooting of end user issues
  • Windows OS, MacBook support
  • Zscaler troubleshooting
  • Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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