Maintenance Scheduler/Planner

Description

ServiceMax is currently searching for a Maintenance Scheduler-Planner/Administrator for our Chattanooga TN Corporate location. The position is responsible for scheduling/planning/administering all maintenance Work Order systems activities including corrective/reactive/planned project work/Coordinate Parts-Materials Procurement/Budget forecasts and work force implementation. This individual will work closely with the Maintenance Director and Staff, and Customer Contacts to develop continuing maintenance work schedules and operational plans. 95% of maintenance conducted is in package handling/sort operations/Conveyor system facilities. Must be industry and technologically adept and experienced. Practical experience and knowledge with various work order systems, mobile technology, and program applications (Microsoft/Apple iPads/iPhones & Android phones)

Requirements

• Schedules and coordinates corrective and preventative maintenance activities with      contracted customer sites (Package Handling Facilities) and other conveyor systems stake holders across multiple states.
• Ensures compliance with safety, environmental, and quality requirements for multiple sites in multiple States.
• Maximize appropriate administration and sourcing for both in-house Technicians and with strategic partners/subs.
• Develop effective short-term and long-range maintenance schedule(s) (per site) and modify the schedule for variations as required.
• Review work order scope/work order requests for completeness and budgeting prior to their introduction into the proposed field schedules and manage projects,      supply/material needs according to site/customer priority.
• Maximize resource productivity by identifying and ensuring the supply of parts, materials, special tools, external services, and rental equipment are available for      scheduled work/project dates. (Site & Project Management)
• Provide guidance/suggestions to improve effectiveness of maintenance programs, processes and procedures and ensure compliance to all policies and standards (and customers’ expectations)
• Work with work order data through computerized maintenance management systems (i.e., Service Channel, FM Pilot2, Go Canvas and other specific customer FM programs)
• Exceptional communication and interpersonal skills, with the ability to work professionally with others at various levels (Field Technicians, Customer Liaison, Administrative Personnel, Partners/Subcontractors, Suppliers/Vendors).
• Assists in the coordination of Site Tech recruiting, training, supporting & managing; assist with manpower and contract resources with company management and support departments.
• Responsible for ensuring all PM’s/Correctives/Reactives are properly scheduled to meet compliance.
• Develop job site Technician schedules in conjunction with customer operations and available resources.
• Conduct periodic meetings and prepare reports with Maintenance Staff (review weekly schedules, scheduled work orders, PM requirements, maintenance and operations schedules, projects list, part/materials & special maintenance/procurement requirements)

Required Experience

• College or Trade School experience with Facilities/Project Management or related discipline preferred, High School Diploma, military maintenance training or equivalent maintenance industry experience desired.
• Minimum 5 year’s relevant experience in Industrial Maintenance Planning/Scheduling with multi-site and multi-craft responsibilities
• Accomplished computer/technical skills required to  create, edit, and manage data/information using Microsoft Office suite, CMMS, Apple iPad Applications, and other specialized software/applications
• Excellent communication and relationship skills, accurate reporting abilities, good organizational skills are a must
• Ability to communicate effectively with facts and figures along with the ability to influence, persuade and negotiate with multiple personality types

Preferred Qualifications

• Experience with Service Channel, FM Pilot 2/CBRE, Mobile Maintenance Technician Applications
• Package Handling, Sorting Conveyance Operations, or similar experience
• Maintenance management experience with large site or multiple site maintenance programs and projects