What are the responsibilities and job description for the Maintenance Scheduler/Planner position at ServiceMax Corporation?
Maintenance Scheduler-Planner/Administrator
ServiceMax Corporation
Chattanooga, TN
Employment type: Full-Time (40 hours/week)
Salary & Benefits to be discussed during the interview process.
Position Overview
ServiceMax is currently searching for a Maintenance Scheduler-Planner/Administrator for our Chattanooga TN Corporate location. The position is responsible for scheduling/planning/administering all maintenance Work Order systems activities including corrective/reactive/planned project work/Coordinate Parts-Materials Procurement/Budget forecasts and work force implementation. This individual will work closely with the Maintenance Director and Staff, and Customer Contacts to develop continuing maintenance work schedules and operational plans. 95% of maintenance conducted is in package handling/sort operations/Conveyor system facilities. Must be industry and technologically adept and experienced. Practical experience and knowledge with various work order systems, mobile technology, and program applications (Microsoft/Apple iPads/iPhones & Android phones)
Key Responsibilities
ServiceMax is currently searching for a Maintenance Scheduler-Planner/Administrator for our Chattanooga TN Corporate location. The position is responsible for scheduling/planning/administering all maintenance Work Order systems activities including corrective/reactive/planned project work/Coordinate Parts-Materials Procurement/Budget forecasts and work force implementation. This individual will work closely with the Maintenance Director and Staff, and Customer Contacts to develop continuing maintenance work schedules and operational plans. 95% of maintenance conducted is in package handling/sort operations/Conveyor system facilities. Must be industry and technologically adept and experienced. Practical experience and knowledge with various work order systems, mobile technology, and program applications (Microsoft/Apple iPads/iPhones & Android phones)
Key Responsibilities
- Schedules and coordinates corrective and preventative maintenance activities with contracted customer sites (Package Handling Facilities) and other conveyor systems stake holders across multiple states.
- Ensures compliance with safety, environmental, and quality requirements for multiple sites in multiple States.
- Maximize appropriate administration and sourcing for both in-house Technicians and with strategic partners/subs.
- Develop effective short-term and long-range maintenance schedule(s) (per site) and modify the schedule for variations as required.
- Review work order scope/work order requests for completeness and budgeting prior to their introduction into the proposed field schedules and manage projects, supply/material needs according to site/customer priority.
- Maximize resource productivity by identifying and ensuring the supply of parts, materials, special tools, external services, and rental equipment are available for scheduled work/project dates. (Site & Project Management)
- Provide guidance/suggestions to improve effectiveness of maintenance programs, processes and procedures and ensure compliance to all policies and standards (and customers’ expectations)
- Work with work order data through computerized maintenance management systems (i.e., Service Channel, FM Pilot2, Go Canvas and other specific customer FM programs)
- Exceptional communication and interpersonal skills, with the ability to work professionally with others at various levels (Field Technicians, Customer Liaison, Administrative Personnel, Partners/Subcontractors, Suppliers/Vendors).
- Assists in the coordination of Site Tech recruiting, training, supporting & managing; assist with manpower and contract resources with company management and support departments.
- Responsible for ensuring all PM’s/Correctives/Reactives are properly scheduled to meet compliance.
- Develop job site Technician schedules in conjunction with customer operations and available resources.
- Conduct periodic meetings and prepare reports with Maintenance Staff (review weekly schedules, scheduled work orders, PM requirements, maintenance and operations schedules, projects list, part/materials & special maintenance/procurement requirements)
Required Experience
- College or Trade School experience with Facilities/Project Management or related discipline preferred, High School Diploma, military maintenance training or equivalent maintenance industry experience desired.
- Minimum 5 year’s relevant experience in Industrial Maintenance Planning/Scheduling with multi-site and multi-craft responsibilities
- Accomplished computer/technical skills required to create, edit, and manage data/information using Microsoft Office suite, CMMS, Apple iPad Applications, and other specialized software/applications
- Excellent communication and relationship skills, accurate reporting abilities, good organizational skills are a must
- Ability to communicate effectively with facts and figures along with the ability to influence, persuade and negotiate with multiple personality types
Preferred Qualifications
- Experience with Service Channel, FM Pilot 2/CBRE, Mobile Maintenance Technician Applications
- Package Handling, Sorting Conveyance Operations, or similar experience
- Maintenance management experience with large site or multiple site maintenance programs and projects
