What are the responsibilities and job description for the Assistant Career Coach position at Diversified Services Network?
ASSISTANT CAREER COACH
Key Areas of Responsibilities
- Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services.
- Assists with phone coverage in designated regions.
- Maintains accurate data entry to external customer databases and internal databases. * Provides administrative support to senior project management.
- Verifies eligibility for program service.
- Maintains job seeker case files in an audit-ready state.
- Maintains a professional appearance.
- Other duties as assigned.
Education/Certificates, Licenses, Registrations
Associate degree from an accredited university/college, or at least three to five years of clerical experience. Qualifications
- At least two years of customer service experience with strong communications skills
- Experience working in a high-volume work environment
- Strong organization skills and computer skills
- Ability to maintain a high level of accuracy in preparing and entering information
- Capability to follow instructions well
- Adaptable, flexible, and a fast learner
- Creative and able to meet deadlines
- Works well under pressure and within a team concept
- Familiarity with the communities being served, with knowledge and understanding of local needs and resources
- One to three years of experience in workforce development or related programs preferred
Job Type: Full-time
Pay: $18.00 - $18.42 per hour
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $18 - $18
