What are the responsibilities and job description for the Technical Architecture Specialist position at Diversified Systems.com?
Hybrid (Onsite 2 days/wk, but part-time telework is available)
DSI is searching for a Technical Architecture Specialist to provide network support to edge networks for assigned agencies within the Commonwealth of Pennsylvania.
Responsibilities:
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
- Only candidates currently residing within the greater Harrisburg area will be considered for this position. *
DSI is searching for a Technical Architecture Specialist to provide network support to edge networks for assigned agencies within the Commonwealth of Pennsylvania.
Responsibilities:
- Provide technical support for planning, designing, maintaining, and integrating local and wide area network infrastructure and will have input into the edge networking architecture deployed throughout the Enterprise.
- Installs, configures, maintains, and manages network infrastructure consisting primarily of switches, routers, firewalls, Silver Peak SD-WAN edge appliances, wireless infrastructure, cellular-based appliances, and all associated hardware and software.
- Performs network management functions utilizing various industry tools to monitor, test, verify, troubleshoot, and resolve complex network problems by working with users, service providers, business partners, and others to resolve problems.
- Assists the Edge Networking team in the planning and design of LAN/WAN network architecture including:
- Network bandwidth analysis and capacity planning.
- Detailed specifications and schematic engineering drawings for network enhancements and modifications.
- Assists in the execution of planned deployments and upgrades and supports change management efforts within the edge networking group.
- Coordinates change management efforts with agency and other edge networking teams.
- Participates in Service Now trouble ticket resolution and reporting.
- Ensures that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now.
- Assists with tier 2 support for widespread events/ incidents to customers and other networking teams as needed.
- Proactively identifies and troubleshoots issues related to complex network problems and works them to resolution, including communication to other networking teams.
- Participates with the Edge Networking team in the evaluation of, and makes recommendations on, new and emerging technologies as part of the ongoing hardware refresh cycles.
- Evaluates current and future network needs and prepares technical solutions and recommendations.
- Reviews the development of configuration standards.
- Assists in the design of highly complex networks as well as makes recommendations to optimize the edge network for maximum efficiency.
- Ensures that all existing and new networks meet or exceed the security requirements set forth by OA.
- Assists in the creation of Visio diagrams of the edge network to document new and existing network elements, especially those deemed specialty/ field networks.
- Maintains documentation for the configuration of network components including setup, installation, and overall deployment of network hardware and software.
- Supports remote IT staff with network-related issues and deployments.
- Supports agency operations staff and business partners with network-related issues as needed.
- Communicates effectively both verbally and in writing with other employees, vendors, and business partners.
- Maintains an understanding of various routing protocols.
- Maintains a working knowledge of network monitoring tools and automation.
- Performs other duties as required.
- Must be able to communicate well and needs to be a highly technical and eager individual with numerous years of experience in a large environment.
- CCNA and CCNP certificates or higher are preferred, but candidates with demonstrable levels of commensurate hands-on experience will be considered.
- 4 years experience with Network switching experience required.
- 3 years experience with network routing experience required.
- CCNA certification highly desired.
- CCNP certification desired.
- SD-WAN experience desired.
- Excellent oral and written communications skills using the English language.
- Read and comprehend technical literature.
- Obtain and maintain CJIS clearances.
- Operate telephones/cell phones.
- Operate a PC and peripherals/ servers and network components.
- Operate motor vehicles and maintain a valid PA driver's license.
- Ability to assess issues/problems and make appropriate decisions for resolution.
- Stay current with new and emerging network-related trends and technologies.
- Provide outstanding customer service.
- Equipment in use in Job.
- Performance: Personal Computers, servers, network components, telephones, calculator, copy machines, printers, faxes, cell phones and common writing devices.
- Must be able to lift 50 pounds.
- Must be able to work from a step ladder.
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
