What are the responsibilities and job description for the Technical Architecture Specialist position at ProRec Resource Solutions?
Technical Architect Specialist - Edge Networking
Summary :
This position is with the Edge Networking team within the Bureau of Infrastructure under the Pennsylvania Office of Administration (OA). The primary responsibility of the Technical Architect Specialist is to provide comprehensive network support for edge networks within various Commonwealth of Pennsylvania agencies.
Position Requirements :
The successful candidate will provide technical expertise in planning, designing, maintaining, and integrating local and wide area network infrastructure, contributing to the edge networking architecture across the Enterprise. We seek a highly skilled and proactive individual with experience in large environments and strong communication skills.
Preferred Certifications :
- CCNA (Cisco Certified Network Associate)
- CCNP (Cisco Certified Network Professional) or higher
- Candidates with extensive hands-on experience will be considered in lieu of certifications.
Description of Duties :
Network Troubleshooting :
Network Planning and Design :
Deployment and Change Management :
Tier 2 Support :
ssist with widespread incidents impacting customers and other networking teams, providing prompt resolution.
Technology Evaluation :
Participate in the evaluation of new technologies, recommending solutions as part of hardware refresh cycles.
Documentation and Standards :
Network Security :
Ensure all networks meet or exceed security requirements as outlined by OA.
Support :
Provide remote support for IT staff, agency operations, and business partners, addressing network-related issues and facilitating deployments.
Technical Proficiency :
Maintain knowledge of routing protocols, network monitoring tools, and automation processes.
dditional Requirements :
Location :
Decision-Making :
Essential Functions :
1. Obtain and maintain CJIS clearances.
2. Operate telephones, PCs, servers, network components, and motor vehicles.
3. Lift equipment up to 40 pounds.
4. Deliver excellent customer service.
5. Stay current on network-related trends and technologies.
Experience Requirements :
Network Switching : 4-5 years (required)
Network Routing : 3-4 years (required)
CCNA : 2-3 years (desired)
CCNP : 1-3 years (beneficial)
SD-WAN : 2 years (beneficial)
