What are the responsibilities and job description for the Patient Navigator Breast Health Bilingual Chinese position at DNA HEALTHCARE MANAGEMENT LLC?
Benefits : 401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Position Summary :
The Certified Patient Navigator, Breast Health plays a vital role in supporting individuals diagnosed with breast cancer throughout their entire journey. This position requires a compassionate and highly organized individual with strong communication skills and a deep understanding of the breast cancer care continuum. The ideal candidate will be bilingual in Chinese and English, enabling them to effectively serve a diverse patient population.
Key Responsibilities :
Breast Cancer Navigation :
Provide comprehensive education and resources to patients and their families regarding all aspects of breast cancer care, including diagnosis, treatment options (surgery, chemotherapy, radiation, hormonal therapy), and available support services.
Guide patients through the complex medical system, including scheduling appointments, coordinating care with multiple providers, and ensuring timely access to necessary services.
Barrier Reduction :
Identify and address potential barriers to care, such as transportation, insurance, financial constraints, and language barriers.
Advocate for patients' needs and ensure access to quality breast cancer care.
Emotional Support :
Offer emotional and practical support to patients and their families throughout the treatment journey, including coping with diagnosis, managing treatment side effects, and navigating the emotional impact of breast cancer.
Care Coordination :
Facilitate referrals to appropriate specialists (e.g., surgeons, oncologists, radiologists, genetic counselors) and community resources, such as support groups, financial assistance programs, and rehabilitation services.
Patient Empowerment :
Empower patients to make informed decisions about their care by providing clear and understandable information and supporting their active participation in their treatment plan.
Data Management :
Utilize patient navigation tools to track patient progress, identify trends, and evaluate the effectiveness of navigation services for breast cancer patients.
Qualifications :
High School Diploma or GED
Bilingual fluency in Chinese and English
Two years of experience in a medical office or related healthcare setting
Certified Patient Navigator certification
Experience working with breast cancer patients
Knowledge of breast cancer treatment guidelines and resources
Bachelor's degree in a healthcare-related field preferred (e.g., healthcare administration, social work)
Excellent communication, interpersonal, and organizational skills
Strong problem-solving and critical thinking abilities
Ability to build rapport and establish trusting relationships with patients
Strong empathy and compassion
Proficiency in using electronic health records (EHR) and other relevant software
