What are the responsibilities and job description for the Front Desk/Medical Assistant position at Doctor's Inc.?
Job Summary
We are seeking a dedicated and organized Front Desk Agent to join our team at our clinic. The ideal candidate will provide exceptional customer service and administrative support in a fast-paced medical environment. This role is crucial for ensuring smooth operations at the front desk, assisting patients, and facilitating communication between departments.
Responsibilities
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and coordinate with medical staff to ensure timely patient care.
- Maintain accurate patient records, including medical history and insurance information.
- Answer phone calls, respond to inquiries, and direct calls to appropriate personnel.
- Collect and verify patient information, including vital signs when necessary.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Ensure compliance with medical terminology and confidentiality standards.
- Collaborate with dermatology, internal medicine, and clinic staff to support patient needs.
Requirements
- Previous experience in a medical administrative support role preferred.
- Knowledge of medical terminology, anatomy, and vital signs is highly desirable.
- Familiarity with inpatient care processes within a hospital setting is a plus.
- Strong communication skills with the ability to interact effectively with patients and healthcare professionals.
- Excellent organizational skills with attention to detail in managing multiple tasks.
- Ability to work in a fast-paced environment while maintaining professionalism under pressure.
- Proficiency in using office equipment and software applications relevant to the role.
Join our team as a Front Desk Agent where you will play an integral role in providing high-quality care to our patients while ensuring efficient operations within our facility.
Job Types: Part-time, PRN
Pay: $15.00 - $17.00 per hour
Expected hours: 15 – 22 per week
Medical Specialty:
- Podiatry
Schedule:
- Monday to Friday
Ability to Commute:
- The Woodlands, TX 77384 (Required)
Ability to Relocate:
- The Woodlands, TX 77384: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17