What are the responsibilities and job description for the Back of House Operations Lead position at Dogtopia?
Job Summary :
As a Back of House Lead at Legendary Dogs, you will play a crucial role in ensuring the efficient
and effective operation of our store locations. Your primary focus will be on managing inventory,
maintaining organizational systems, and supporting the front-of-house team to ensure seamless
customer experiences. This role requires strong organizational skills, attention to detail, and a
proactive approach to problem-solving and operational excellence.
Key Responsibilities & Core Competencies :
- Inventory Management :
- Oversee the accurate receiving, storing, and organizing of inventory to maintain optimal stock levels and prevent shortages.
- Conduct regular inventory audits, track stock levels, and manage reorder processes to ensure the availability of products.
- Coordinate with suppliers and vendors for timely delivery and restocking of products.
- Operational Efficiency :
- Implement and maintain organizational systems to ensure the back-of-house area is clean, orderly, and compliant with safety and sanitation standards.
- Manage the processing of shipments, including unpacking, labeling, and storing products efficiently.
- Ensure proper documentation and record-keeping of inventory movements and transactions.
- Support for Front of House :
- Assist the front desk team with inventory-related queries and provide timely support to fulfill customer requests.
- Collaborate with the sales team to understand product demand and adjust inventory levels accordingly.
- Facilitate the transfer of products between the back and front of house to ensure shelves are always stocked and organized.
- Quality Control :
- Inspect incoming shipments for accuracy, quality, and condition, and address any discrepancies or issues promptly.
- Monitor the expiration dates of perishable products and ensure they are rotated properly to minimize waste.
- Implement and enforce standard operating procedures for handling and storing products to maintain quality and safety.
- Team Collaboration and Leadership :
- Lead and train back-of-house staff to ensure they understand and follow operational procedures and standards.
- Foster a positive and collaborative work environment by encouraging teamwork, communication, and continuous improvement.
- Participate in regular team meetings and provide insights and feedback to enhance operational processes.
Qualifications
Requirements & Physical Demands
By ensuring the back-of-house operations run smoothly, the Back of House Lead at Legendary Dogs will contribute significantly to the overall customer experience and store success.
Legendary Dogs is committed to creating an inclusive and diverse workplace. We offer competitive benefits and opportunities for professional development. Apply today to be part of a dynamic team dedicated to providing exceptional service to our customers and communities.
Job Type : Full-time
Benefits :
Schedule :
