Back of House Operations Lead

Job Summary:

As a Back of House Lead at Legendary Dogs, you will play a crucial role in ensuring the efficient

and effective operation of our store locations. Your primary focus will be on managing inventory,

maintaining organizational systems, and supporting the front-of-house team to ensure seamless

customer experiences. This role requires strong organizational skills, attention to detail, and a

proactive approach to problem-solving and operational excellence.

Key Responsibilities & Core Competencies:

• Inventory Management:

• Oversee the accurate receiving, storing, and organizing of inventory to maintain optimal stock levels and prevent shortages.
• Conduct regular inventory audits, track stock levels, and manage reorder processes to ensure the availability of products.
• Coordinate with suppliers and vendors for timely delivery and restocking of products.
• Operational Efficiency:

• Implement and maintain organizational systems to ensure the back-of-house area is clean, orderly, and compliant with safety and sanitation standards.
• Manage the processing of shipments, including unpacking, labeling, and storing products efficiently.
• Ensure proper documentation and record-keeping of inventory movements and transactions.
• Support for Front of House:

• Assist the front desk team with inventory-related queries and provide timely support to fulfill customer requests.
• Collaborate with the sales team to understand product demand and adjust inventory levels accordingly.
• Facilitate the transfer of products between the back and front of house to ensure shelves are always stocked and organized.
• Quality Control:

• Inspect incoming shipments for accuracy, quality, and condition, and address any discrepancies or issues promptly.
• Monitor the expiration dates of perishable products and ensure they are rotated properly to minimize waste.
• Implement and enforce standard operating procedures for handling and storing products to maintain quality and safety.
• Team Collaboration and Leadership:

• Lead and train back-of-house staff to ensure they understand and follow operational procedures and standards.
• Foster a positive and collaborative work environment by encouraging teamwork, communication, and continuous improvement.
• Participate in regular team meetings and provide insights and feedback to enhance operational processes.

Qualifications

• Must love dogs!
• High school diploma or equivalent; additional education or training in operations, inventory management, or retail is a plus.
• Previous experience in inventory management, logistics, or a related field preferred.
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
• Knowledge of retail operations, inventory management systems, and pet care products services is desirable.
• Excellent problem-solving skills, with a proactive and adaptable approach to addressing challenges.
• Ability to work collaboratively with team members and contribute to a positive work environment.
• Flexibility to work variable shifts, including weekends and holidays, based on business needs.

Requirements & Physical Demands

• Flexible work schedule to include evenings, weekends, and holidays.
• Ability to lift and carry 50 pounds.
• Ability to spend up to 100% of work time standing and moving.
• Advanced computer literacy.

By ensuring the back-of-house operations run smoothly, the Back of House Lead at Legendary Dogs will contribute significantly to the overall customer experience and store success.

Legendary Dogs is committed to creating an inclusive and diverse workplace. We offer competitive benefits and opportunities for professional development. Apply today to be part of a dynamic team dedicated to providing exceptional service to our customers and communities.

Job Type: Full-time

Benefits:

• Dental Insurance
• Health insurance
• Paid Time Off
• Vision insurance

Schedule:

• Variable shifts; no two days are the same

Interested in working with dogs? We are always looking for energetic dog lovers to join our growing team! Now is the perfect time to join Dogtopia, North America’s fastest-growing pet franchise.
Our company is Legendary Dogs and we are the largest franchisee within the Dogtopia network. We currently operate locations in Oregon but will soon be expanding to 9 other states across the country!
As Dogtopians, we're a unique breed! We put the needs of our doggie guests and their pet parents first. We approach every day with enthusiasm because we work in the best industry in the world. After all, where else do you get to play with dogs every day?

Pay: $16 - $18 / hour

Pay:

• Tips

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Job Type: fulltime

Schedule:

• On call
• Monday to Friday
• Weekend availability
• 8 hour shift
• 10 hour shift

Education: No education required

Work location: On-site