What are the responsibilities and job description for the Customer Experience Specialist position at Donghae Sushi?
We are looking to hire on, kind and skilled individuals to join our team. This position will play a big role for creating and providing best customer experience and satisfaction. If you have experience, that is a plus! If not, do not worry, as we will train you and get you up to speed. Please apply here and provide your availability via email, and/or during interview.
Your ultimate goal should be, to provide an exceptional experience for guests and be a team player!
**Must be 18 years or older**
Responsibilities
- Prepare restaurant tables with special attention to sanitation and place settings
- Attend/greet to ALL customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
- Being able to carry boxes of Max 50 lbs.
- Stocking and organization of supplies
- Capable of working alongside others with strong communication skills
Skills
- Proven restaurant serving or waitering experience, if none applies, we will train.
- Hands-on experience in cashier duties/ POS system
- Attention to cleanliness and safety
- Ability to learn at a quick-pace
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- High school diploma is a plus but not required
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 15 – 25 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Night shift
Application Question(s):
- Are you at least 18 years of age? (DEAL BREAKER)
Experience:
- Restaurant experience: 1 year (Preferred)
Work Location: In person
Salary : $17