What are the responsibilities and job description for the Sales Coordinator [AC Hotel / Residence Inn Reston] position at Donohoe Hospitality Services?
Come Join Our Sales Team at AC Hotel/Residence Inn Reston!
Join our dynamic team at our dual property hotel, where you'll have the opportunity to provide exceptional service across two unique environments. Elevate your career in hospitality with us!
Our brand-new hotel, conveniently located at the Reston Town Center Metrorail Station, features the AC Hotel & Residence Inn Reston, which opened in January 2025. With 267 rooms, a stunning rooftop bar, and a full-service restaurant offering breakfast and dinner, you'll be part of a vibrant and modern setting.
The hotel boasts over 10,000 square feet of meeting space, an indoor heated pool, and a state-of-the-art fitness center, ensuring a lasting impression on our clients. You'll collaborate with our talented team to deliver exceptional events and experiences.
Position Summary
We are seeking a highly organized and proactive Sales Coordinator to join our team. This role supports the sales department by managing inquiries, reservations, coordinating activities, and ensuring seamless execution of bookings. The Sales Coordinator will handle client inquiries, detail rooms only groups, and maintain client relationships through effective communication and follow-up. This position requires close collaboration with internal teams to ensure smooth coordination between sales and operations. The ideal candidate will have strong organizational and communication skills, keen attention to detail, and the ability to multitask in a fast-paced environment. Experience in sales support, event coordination, or a related field is preferred.
Essential Functions
- Provide administrative support as assigned.
- Point of contact for all rooms only groups after sales turnover
- Maintain reader boards throughout the hotel displaying in-house meetings. Update daily.
- Answer telephone, take phone leads, take and refer messages and return calls.
- Responsible for inventory control office supplies.
- Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
- Manage hotel reservations for the sales department as assigned by DOSM.
Job descriptions and responsibilities are subject to change depending on business needs.
Qualifications:
- Previous experience in sales, event planning, or hospitality is preferred.
- "Hands-On" team member who is actively involved on a daily basis
- Strong organizational, multitasking, and attention-to-detail skills.
- Excellent communication and interpersonal abilities.
- Ability to work well under pressure while handling multiple tasks.
- A proactive, positive attitude with a customer-first approach.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with Delphi and Fosse.
- High school diploma or equivalent; post-secondary education in Hospitality, Event Management, or a related field is preferred.
Benefits and Perks
Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
