What are the responsibilities and job description for the Sales Administrative Assistant position at Door Controls USA?
At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace. Join us in delivering high-quality solutions & services to our customers nationwide.
Benefits Package Offered for full-time employees:
- Medical
- Dental
- Vision
- Accidental Insurance
- Critical Illness
- Supplemental Life Insurance
- Short Term Disability
- Long Term Disability
- 401k Company Match
- Legal Shield
Job Summary
We are seeking a highly organized and detail-oriented Sales Administrative Assistant to support our sales team. This role involves handling administrative tasks, coordinating sales activities, and ensuring smooth communication between departments. The ideal candidate will have excellent organizational skills, a customer-focused mindset, and the ability to multitask in a fast-paced environment.
Key Responsibilities
Administrative Support:
- Assist the sales team with daily administrative tasks.
- Maintain and update CRM, sales records, reports, and customer databases.
- Help with information needed to prepare sales presentations, proposals, and contracts.
Sales Coordination:
- Process sales orders and ensure timely invoicing for high priority requests.
- Track and manage sales leads, inquiries, and follow-ups, in our CRM (Microsoft D365).
- Support the preparation of sales forecasts and reports.
- Collaborate with marketing to ensure sales materials are up to date.
Customer Support:
- Respond to customer inquiries.
- Assist in resolving customer issues and escalating as needed.
- Maintain positive relationships with clients and provide support as required.
Team Collaboration:
- Work closely with other departments, including Customer Service, Technical Support, Accounts Receivable, and Shipping, to ensure smooth sales operations.
- Assist in organizing sales events, trade shows, and promotional activities.
Qualifications & Skills:
- Education: High school diploma required; associate’s or bachelor’s degree in business administration, sales, or a related field is preferred.
- Experience: 1-3 years of administrative or sales support experience.
- Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software.
- Communication Skills: Strong verbal and written communication skills.
- Organizational Skills: Ability to manage multiple tasks and meet deadlines.
- Customer Service Skills: A friendly and professional demeanor with a problem-solving attitude.
