What are the responsibilities and job description for the Athletic Club Front Desk Agent position at DoubleTree by Hilton Hotel Binghamton?
We are searching for an enthusiastic, service-focused, Athletic Club Front Desk receptionist to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
- High school graduate, GED recipient, or equivalent
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Mitigate customer complaints as needed
- Well-versed in taking telephone calls and handling stressful situations
Salary : $16
