What are the responsibilities and job description for the Brand Assistant position at Drafted Solutions?
Are you a dynamic marketing professional with a competitive edge? Drafted Solutions is seeking a Brand Assistant to join our team and help us achieve success.
About Us:
- We operate like a competitive sports team, with core values of leadership, integrity, teamwork, and accountability.
- Our team is trained daily on customer service techniques, marketing initiatives, and business communications strategies.
- We place a strong emphasis on building rapport with our customers.
Role Overview: As a Brand Assistant, you will work directly with and report to the Marketing Manager. Responsibilities include:
- Researching target markets.
- Participating in product knowledge seminars and morning meetings.
- Providing direct customer service and sales support to consumers.
- Gaining insight into innovative marketing and communications strategies through full participation in company activities and directives.
Essential Duties and Responsibilities:
- Assist Account Managers with customer interactions and sales support.
- Help launch new campaigns and products.
- Accurately input customer data and track sales records.
- Attend and learn all product knowledge for clients and apply it in actual consumer interactions and marketing initiatives.
- Develop skills in training, coaching, and leadership.
- Perform additional duties as needed.
Teamwork and Company Culture:
- Value teamwork and seek good communication and cooperation within our organization.
- Coordinate all routine aspects of customer orders, requests, and inquiries.
- Identify and use internal resources as needed to complete tasks.
- Support team goals and be receptive, flexible, and adaptable to change.
- Identify and generate new sales opportunities through relationship building.
Qualifications:
- Experience in customer service, customer solutions, and/or sales.
- Effective decision-making skills.
- Strong interpersonal and communication skills.
- Ability to deliver timely and accurate information to customers and internal business partners.
- Strong understanding of our client's products and services.
- Ability to recognize and respond to new/additional opportunities for existing customers.
Join Us: Join our team at Drafted Solutions and become a part of our competitive and dynamic environment. Let's work together to achieve success!
Equal Opportunity Employer: We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or any other protected status. We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected.