Receptionist

Overview
We are seeking a friendly, reliable and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• IN OFFICE (weekends): Excellent customer service skills which includes warmly greeting patients and families at the office; patient check-in and coordinate the patient/family to the appropriate evaluator; scanning or shredding of documents; additional tasks as required.

VIRTUAL - Monday - Friday from 10am - 2pm. Answer phone calls and direct as appropriate. Answer questions as needed. Other administrative support as needed

Additional duties:

• Maintains utmost level of confidentiality at all times. (HIPAA compliant organization)
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines
• Answers the telephone, responds to text messages, or returns voicemails promptly utilizing courtesy and patience.
• Listens to customer needs and takes appropriate action as indicated.
• Good communication skills
• Bilingual in Spanish is a plus.
• Data entry

Experience

• Strong organizational skills with the ability to prioritize tasks effectively.
• Insurance experience
• Human service experience (DSS, Babynet, doctor office etc.)
• Proficient typing skills with attention to detail in all written communications.
• Experience with front desk operations and customer support is highly valued.
• 5 year(s) of experience in a receptionist/greeter/customer service based role, with preference given to medical environments

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 20 – 36 per week

Schedule:

• Day shift
• Weekends as needed

Work Location: Hybrid remote in Columbia, SC 29210

Salary : $20