What are the responsibilities and job description for the FEDERAL GRANT RECIPIENTS ONLY- Housing Office Assistant position at Drury University?
Schedule : Flexible, Monday-Friday, 6-8 hours per week.
Job Summary :
To support and assist the Director of Housing in activities related to Housing and Student Affairs.
Duties / Responsibilities :
This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation.
- Communicate effectively in person, verbally and through written communication by welcoming students, parents, and visitors to office, answering phones and making calls to stakeholders, responding to emails in Microsoft Outlook and proofreading Housing Office correspondence and marketing materials. Develop rapport with professionals in other departments.
- Demonstrate mastery in typing speed and accuracy by entering confidential data into Jenzabar and Excel, and maintaining a calendar in Microsoft Outlook.
- Listen and empathize with students / parents when approached about concerns regarding maintenance issues, roommate disagreements and policy questions; effectively resolve concerns or determine which department can best address the problem.
- Employ keen observation skills to verify condition of residential rooms and apartments during year-end check-outs / inventories, and learn to communicate check-out expectations & repercussions to peers in a direct, tactful manner.
- Pitch" Drury University at Freshman First Day, specifically the benefits of the residential experience, thereby improving presentation skills.
- Become adept at detailed note-taking during all of the aforementioned duties, and learn to multitask with interruptions.
- Use traditional office equipment (fax, scanner, copy machine) & maintain hard-copy files of student records.
- Gain a wider perspective of the day-to-day and strategic decisions made in a non-profit organization by providing administrative support to housing and other areas in Student Affairs.
Required Skills / Abilities :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. All job requirements listed indicate the minimum knowledge, skills, and / or ability deemed necessary to perform the job proficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience :
Work Conditions :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often exposed to outside weather conditions. The noise level in the work environment is moderate.
Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk, climb stairs, sit, talk, hear, and use hands to finger, handle or feel. The employee frequently is required to reach with hands and arms. The employee must occasionally lift and / or move up to 30 pounds. Specific vision abilities required by this job include close vision.
