What are the responsibilities and job description for the Front Office Manager position at Dry Eye Healing Institute?
Join our Award Winning Medical Eye Care Boutique in the heart of West Bloomfield
Duties:
- Greet and welcome guests in a friendly and professional manner
-Work directly with the Doctor in every day operations and tasks
-Office meetings
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Provide excellent customer service and resolve guest complaints or issues
- Assist with event planning and coordination
- Maintain and file guest records and documentation
- Perform clerical tasks such as data entry, typing, and transcribing
- Coordinate projects and tasks as assigned
- Collaborate with other team members to ensure smooth operations
Skills:
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Excellent communication skills, both verbal and written
- Attention to detail and ability to multitask in a fast-paced environment
- Proficient in computer systems and software, including Microsoft Office Suite
- Must have Previous experience in a similar role for at least 1 year, >3 years preferred (e.g., dental receptionist, medical receptionist, Surgical office) is a plus
- Ability to work independently as well as part of a team
Great work/life balance here!
We offer competitive pay and benefits packages. Join our team of dedicated professionals in providing exceptional service to our guests. Apply now!
Job Type: Full-time
Pay: From $28.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- West Bloomfield Township, MI 48322 (Required)
Ability to Relocate:
- West Bloomfield Township, MI 48322: Relocate before starting work (Required)
Work Location: In person
Salary : $28
