What are the responsibilities and job description for the IT Support Specialist position at DTPM Inc?
Davis Vines is seeking an IT Specialist for our headquarters in Fort Payne, AL
Position Summary:
The IT Specialist will be responsible for daily IT consultation, installation, configuration, and support of operating systems, network configuration, and installation of network hardware and cabling.
Responsibilities will include:
- Provide Help Desk support using remote access tools
- Install and support IP cameras
- Support VOIP phone system over a JIVE PBX system
- Supporting the Installation and deployment of computer hardware and related equipment
- Install & wire-manage network cables
- Interact daily with users in a professional manner
Qualifications:
- Ability to multi-task
- Windows/MAC Operating System experience
- Active Directory
- Network experience
- MS Office 365 experience
- Customer Service oriented
- Ability to travel to various sites during the workday (5% - 10%)
- Ability to communicate technical information coherently, both verbally and in writing
Physical Demands:
- Sitting in a normal seated position for extended periods of time
- Reaching by extending hand(s) and arms(s) in any direction
- Finger dexterity is required to manipulate objects with fingers rather than with hand(s) or arms(s), for example, using a keyboard
- Ability to see within normal parameters
- Ability to hear within a normal range
- Ability to move about
- Ability to use a ladder
- Ability to lift up to 50 pounds
Job Type: Full-time
Education:
- Associates degree in a related field, or 2 years relevant work experience
Experience:
- IT support: 1 year (Preferred)
- Windows/MAC Operating System: 1 year (Preferred)
- MS Office 365: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
