What are the responsibilities and job description for the Chief Administrative Officer position at DUCK RIVER ELECTRIC MEMBERSHIP CORPORATION?
Partial Remote Work Opportunities!
DREMC is seeking a Chief Administrative Officer.
Be a part of powering Middle Tennessee! Duck River Electric Membership Corporation (DREMC) is a member-owned electric cooperative, serving an area of approximately 2,500 square miles across 17 counties in southern middle Tennessee. Our amazing team at DREMC distributes safe and reliable electricity at the lowest possible cost, promotes and facilitates economic development, and enhances the quality of life over 85,000 members across 6,500 miles of line.
LOCATION: Shelbyville, TN (partial remote work opportunities)
REPORTS TO: President & Chief Executive Officer (CEO)
JOB DESCRIPTION
The Chief Administrative Officer (CAO) holds the highest strategic leadership position within the Cooperative for establishing the Cooperative’s direction on engagement with its members, the external community, and its employees. As a key member of the Executive Leadership Team, the CAO oversees key internal and external facing functions, including Member Services, Human Resources, Safety, and Public Relations & Communications and aligning them with the Cooperative’s long-term vision and strategic priorities. The CAO collaborates with other executives to advance member satisfaction and engagement, Human Resource strategy, and employee safety for the Cooperative.
JOB DESCRIPTION
Supervisory Responsibility — Member Services Director, Human Resources Director, Safety Coordinator, Communication Specialists (3).
Budget Responsibility — The divisional budget involves seven-figure annual amounts that must satisfy many programs and initiatives, including, but not limited to, safety, recruitment, employee engagement, the TECA magazine, energy efficiency, the annual membership meeting, and advertising and digital media.
The Successful Chief Administrative Officer will:
- Oversee and direct the Cooperative’s Administrative Services Division, including Member Services, Human Resources, Safety, and Public Relations & Communications, shaping the Cooperative’s member and employee experience, safety, and public relations & communications strategies.
- Oversee the Cooperative’s Annual Meeting planning and execution.
- Oversee and actively participate with the President & CEO and Leadership Team to develop and implement the Corporate Strategic Plan.
- Provide inspirational leadership and direction; ensure the continued development and management of a professional and efficient organization via mentoring, coaching, and training, and promoting a culture that reflects the Cooperative’s values, encourages high performance, and rewards productivity.
- Oversee the annual budgetary process for the Administrative Services Division and strive to operate within the budget and meet key financial performance targets, as identified.
- Ensure operational compliance with all bylaws, service rules and regulations, and board policies.
- Represent the Cooperative in industry and community affairs, serving as a spokesperson to advance cooperative values, foster positive relationships, and enhance the Cooperative’s reputation within the community.
- Handle emergency response coverage, as needed.
- Perform other duties and projects as directed by the President & CEO, maintaining flexibility to support the Cooperative’s evolving needs.
MINIMUM REQUIREMENTS
Education — Bachelor’s degree in Business Administration, Human Resources, Management, Marketing, or related field required.
Experience — Minimum of ten (10) years of experience in human resources, employment law, customer/Member services, or related field with a focus on the electric utility or energy sector.
Certification/License, etc. - Must possess or be able to obtain a valid Tennessee Driver’s License. Must be eligible and remain insured as a driver by the Cooperative’s group liability policy for the automotive fleet.
Knowledge/Skills/Abilities — Excellent verbal and non-verbal communication skills are required. The ability to effectively represent the Cooperative to a wide variety of internal and external contacts is required. The ability to prioritize, delegate, and meet deadlines is required.
BENEFITS
DREMC provides a comprehensive program of employee benefits including group medical, dental, vision, employer sponsored medical clinic, life and long-term disability insurance programs, defined benefit retirement and 401K savings plans, tuition reimbursement, and hybrid/remote work schedule opportunities.
Qualified candidates should apply at www.dremc.com under careers. Candidates must submit a cover letter, resume and complete the application form to be considered.
DREMC does not accept resumes from third party recruiters.
All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.
