HR Coordinator

For 100 years, Duke Manufacturing is a privately held manufacturer of food service equipment designed to address the most important needs in customers' food service operations. Duke's purpose is to Nourish Our World through integrated solutions that connect people, equipment and technology to improve throughput, efficiency and quality. As a privately held company, Duke enjoys a rich history and exceptional culture based on our Values. This includes doing the right thing, being open to new possibilities, and always learning and improving. Duke has manufacturing facilities totaling over 700,000 square feet, serving our target markets through six sales offices and distribution centers, and nearly 300 service agency centers in the US, Canada, Europe, Asia, and Latin America, including both strategic corporate accounts and independent sales representatives and foodservice equipment dealers.

Responsibilities & Duties:

The HR Front Office Coordinator is an onsite support role that provides administrative support for HR Basic services and the day-to-day office and administrative support needs of the Sedalia facility. This position may work under the direction of the local HR and/or Operations Leader to support our employees and facility to provide an employee-oriented, high-performance culture, emphasizing Duke's Values and conforming to appropriate labor laws.

This role serves as the first point of contact for employees and visitors, providing front office reception and administrative support for the HR team. Requires excellent multitasking skills, as it involves handling employee inquiries, greeting and checking in visitors, managing incoming calls, and performing various HR administrative tasks. Manages a fast-paced front office environment by efficiently handling interruptions, responding to employee and visitor needs with professionalism, and maintaining confidentiality and attention to detail.

Responsibilities & Duties:

Provide onsite HR Service Center support- contributing to consistent and reliable delivery and communications of Duke's HR Basic services. This may include, but is not limited to, the following:

• Support Sedalia employees with general HR related questions -- connecting/training employees in the appropriate HR Service tools and resources.
• Support the HR department in the organization and maintenance of HR databases.
• Support the various steps in the recruiting and onboarding processes including new hire orientation as outlined by Service Center and Local Generalist. This may include coordinating, screening, contacting, scheduling, collecting as needed in the process. May be responsible for managing the checklist, for example.
• Support the new hire and annual open enrollment benefit processes as directed. This may include collection of documents, connecting employees with the tools/resources, guiding employees through the process, communications support, checklist maintenance, etc.
• May provide guidance up to/including leading the Nourish Our World (NOW) Committee - Level of support may vary as defined by local leadership needs such as: support coordination of events and activities, lead team in budget management, schedule committee meetings, engage with team members to encourage participation, recruit committee members, attend/work events
  
  

As Sedalia Plant Office Administrator, support a professional, well-organized, and efficient office environment. Oversee and manage daily office operations, including answering phones, greeting and directing visitors, handling correspondence, and maintaining office supplies as directed. Provide administrative support to various departments as needed.

• Greet and assist visitors, clients, and employees at the front desk.
• Ensure visitor compliance with health and safety regulations (ensure visitors that will be on the production floor are aware of general safety requirements and have proper PPE).
• May be required to coordinate emergency procedures and first aid protocol.
• Manage incoming calls and redirect them to the appropriate staff
• Support scheduling and coordination of meetings or events as directed by local HR or Operations site leader - this may include arranging for catering needs or ordering meals for meetings and events.
• Assist local employees and staff members with the HR Service Center resources and tools to support their various needs (travel, reporting, requests, lookup, benefit provider resources, etc.)
• Handle all incoming and outgoing mail - sort and distribute mail, send out mailings as needed
• Order and maintain office supplies working within budget and communicate needs outside of budget with local site leaders (HR. Operations, Purchasing). Process supplies invoice and matching.
• Handle vending service contract & communications (report on issues, hand out reimbursements, elevate concerns to local HR site leader, work with local HR and Supply Chain leader on any contract negotiations)
• Reconciles Plant credit card, responsible for tracking and balancing receipts to monthly bill
  
  

May participate in HR Projects or provide other HR administrative support as needed.

Job Qualifications

• High School diploma or equivalent required, associate's degree in business a plus
• Work experience as HR Administrator or office administration required (combo of education and/or experience considered)
• Knowledge of administrative and routine duties related to 1-2 HR functional areas (benefits, recruiting, staffing, payroll, safety, HR services, HRIS) preferred.
• Experience with HR software, like HRIS preferred
• Working knowledge of MS O365 applications including Teams, Excel, SharePoint, Outlook, Word
• Strong computer skills, data management and reporting, and application of computer programs
• Attention to detail and data entry accuracy
• Ability to communicate clearly and concisely, orally and in writing (strong phone, email, and Teams application -communication skills)
• Highly collaborative work ethic with strong teaming skills
• Quick and eager learner to apply new skills and continuous improvement to current processes and ways of thinking
• Demonstrated track record of professionalism, able to maintain confidentiality and handle sensitive information
• Proactive and able to work independently and collaboratively in a team environment
• Able to perform work/engage with employees, supervisors and managers in office and production environments.
• Some knowledge of US HR practices and legal/regulatory requirements
  
  

Workplace Environmental Conditions:

• Front office setting - Workstation located in facility entrance and may experience frequent Interruptions
• Production Floor - Located near and interacts with production environment
• Travel - limited between facilities or to support local events
  
  

Work Location:

• Sedalia, MO (onsite)
  
  

Please refer to the attached job description for the full job summary.

Duke is an equal opportunity employer