TRAC Clinician

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Positional Summary

CAPS provides excellent quality of care to undergraduate and graduate students. We are committed to demonstrating empathy and trust with students, one another, campus/community partners, and other stakeholders. As social justice motivates our work, all students will experience acceptance and compassion, and affirmation for their lived identities and life experiences.

Under the direction of the Director of Clinical Services, and Triage, Referral, Access Crisis (TRAC) Coordinator at CAPS.  The clinician will provide consistent high quality clinical services, engage with trainees, provide equitable access to services at CAPS and in the community. The clinician will provide services with compassion effectiveness and efficiency. The clinician will be the first point of contact for students coming to CAPS, and as such, will triage to appropriate level of care. This clinician will provide crisis case management to students in acute distress and/or at elevated safety risk. Additionally, the clinician will coordinate warm referrals and follow up for students needing services in CAPS, in other campus units, the community and the Duke Health System.

Key Position Duties

Clinical Student Services (60%)

• Provides initial triage, crisis response, and clinical consultation mental health services.
• Coordinates referrals for students who need to be referred to services outside of CAPS due to chronic mental health conditions that are not treatable in a counseling mental health setting.
• Provides bridge care-services to students as needed.

Administrative (35%)

• Provide professional development and orientation support to trainees as well as new employees.
• Provides campus and community level interventions that address cultural and climate issues affecting oppressed and marginalized communities as needed.
•  Follows policies and procedures consistent with state social work and mental health statutes, ethical guidelines, best practices, and HIPAA.
•  Completes clinical documentation according to policies and procedures.
•  Provides limited case management support around referral follow-up.
•  Assist in the oversight of provider panel process along with the clinical director as well as maintain collaborative relationships with community partners.
•  Reviews clinical documentation for data tracking purposes, case management, and consultative purposes.
• Attends staff, clinical team, and committee meetings; Participates in ongoing conversations about the ways marginalization, discrimination, and oppression impact individual mental health and systems and access to mental health care.
• Participates on committees as requested.
• Attends department sponsored professional development activities.

Other- 5% of Effort

• Perform related duties as assigned or required to meet departmental, Division and University goals and objectives, as assigned by their Supervisor, Director, or respective designees.

Strongly Preferred Experiences and Qualifications

• Experience in student mental health and emerging adult populations or relevant healthcare or social service setting

• Experience providing services with emerging adults and culturally responsive interventions across a range of diverse populations

• Experience in Crisis Intervention and Management

• Excellent Diagnostic skills

• Experience in Crisis Intervention
• Experience in Case Management and/or Referral Coordination

Preferred Skills and Competencies:

• Demonstrates experience and capability to work as part of a cohesive, interdisciplinary team in a university counseling center and with professionals in other campus units.
• Demonstrates effective interpersonal skills that facilitate organizational health.
• Demonstrates ability to juggle competing demands and set priorities.
• Demonstrates ability to make continuous progress towards strategic goals.
• Demonstrates commitment to self-awareness and desire for growth related to intersectionality and the ways marginalization, discrimination, and oppression impact individuals and systems.
• Experience in the provision of crisis intervention and consultation is essential.

Physical Demands:

• Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
• The primary nature of this position is that of usual office-type working conditions, with occasional work taking place outdoors. Physical skills that may be required to perform job responsibilities include, but are not limited to, movement throughout an office environment/building, carrying or lifting items (up to and including 50lbs), and sitting/standing for extended periods of time.
• Incumbent must be able to complete all positional requirements outlined above with or without reasonable accommodations. For more information, please visit https://hr.duke.edu/policies/ada/

Minimum Qualifications

Education

Work requires a Master's degree from an accredited school of social work . Current licensure as a licensedclinical social worker by the NC Social Work and Certification and Licensure Board.

Experience

Three or more years of social work experience in a health care setting or social service agency with one of three years may be socialwork internship. Two years recent post master's experience in a clinical setting preferred

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.