Front Desk -Safety Specialist - Crisis Services

In preparation for the opening of the Crisis Recovery Center, DuPage County Health Department Crisis Services is expanding the team to include the role of Safety Specialist.

The Safety Specialist role will be one of the first points of contact for individuals coming into the current facility seeking crisis services and support. In this role, you will have primary responsibility for greeting and assisting clients upon entry into the building, overseeing the reception areas, and supporting a safe environment for all in the building.    

The hours for this position are Tuesday through Friday from 2:30 pm until 12:30 am. The starting pay for this position is $15.00 per hour (may increase due to experience) along with a shift differential of $2.00 per hour.  
 
 As a full-time employee you will be eligible for our full comprehensive benefit package to include health insurance, paid time off, and tuition reimbursement. To see a full list of our benefits, click on the benefit tab.  

The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department’s decades-long journey to build the infrastructure needed to support a best-in-class behavioral health system and ensures all DuPage County residents will have “someone to call, someone to respond, and somewhere to go” when experiencing a mental health or substance use crisis.  The CRC will help residents de-escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs.  The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders. Please go to the Crisis System Expansion page on the DCHD Website for additional information.
 For further information on general Crisis Services, click on the link:
  https://www.dupagehealth.org/183/Crisis-Services .  For further information on Crisis Residential, click on the link:  https://www.dupagehealth.org/184/Crisis-Residential
   
If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team! We at the DuPage County Health Department, value our employees and take great pride in providing the ability to have a good work life balance.   

• Primary greeter of clients entering our building seeking services.
• Responsible for management of the crisis services waiting room.
• Gathers preliminary information from clients seeking services. 
• Monitors overall personal safety of residents including crisis intervention.
• Provides assistance with belonging check for residential clients.
• May facilitate transportation of our clients in a county vehicle. 
• Performs tasks related to maintaining environmental standards in facility. 
• Maintains records according to health department policies. 
• Maintains confidentiality of privileged information and adheres to client privacy laws.
• Participates in emergency activities as assigned.

Two years of experience in social services or behavioral health settings which included regular interactions with client population; or an equivalent combination of training and experience.    
 Position requires applicant to possess a valid Illinois Driver’s License and complete a motor vehicle background check. Attendance at paid new hire HR orientation is required.
 
 
 
 Physical Requirements and work environment:
 While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.Work will be performed at our current crisis center in Wheaton until the new building is completed.  

Salary : $30,750 - $51,250