Front Desk Receptionist

Job Summary
Are you a friendly, organized individual who thrives in a fast-paced environment? Do you have a passion for cars and exceptional customer service skills? If so, we want YOU to join our team as an Automotive Service Center Receptionist! This role is the first point of contact for our clients and is essential in ensuring smooth office operations and providing excellent customer service. The ideal candidate will possess strong administrative skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

• Greet and welcome visitors in a professional manner, ensuring a positive first impression.
• Manage the CRM and scheduling and appointments, coordinating with staff to optimize shop efficiency.
• Assist with invoicing, payment processing, and customer follow-ups.
• Assist with basic automotive office management tasks such as answering the phone, data entry, maintaining organized records and parts ordering.
• Maintain a clean and organized front desk area to enhance the office environment.

Skills

• Proficient in clerical tasks with strong organizational skills to manage multiple responsibilities effectively.
• Strong phone etiquette and communication skills for effective interaction with clients and staff.
• Experience in office management or administrative roles is highly desirable.
• Ability to work independently while also being a collaborative team player.
• Familiarity with CRM is preferred but not mandatory; willingness to learn is essential.

What We're Looking For:

• A positive attitude and a passion for helping others!
• Excellent communication and interpersonal skills.
• Proficiency with computer systems and office equipment.
• Ability to multitask and thrive in a busy setting.
• Previous experience in customer service or reception, preferably in the automotive industry, is a plus.

If you are passionate about providing exceptional service and have the skills necessary to thrive in an administrative role, we encourage you to apply for this exciting opportunity as our Front Desk Receptionist.

Job Type: Part-time

Pay: $10.00 - $14.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• No nights
• No weekends

Application Question(s):

• Have you ever worked in an environment that could be described as industrial, manufacturing, factory-like, automotive or outdoors?
• Are you sensitive to smells (e.g. mechanical, smoke, etc)?

Application Question(s):

• Have you ever worked in an environment that could be described as industrial, manufacturing, factory-like, automotive or outdoors?
• Are you sensitive to smells (e.g. mechanical, smoke, etc)?

Experience:

• Customer service: 2 years (Required)

Work Location: In person

Salary : $10 - $14