What are the responsibilities and job description for the Desktop Support Analyst position at DYOPATH?
Job Description
Job Description
DYOPATH is a dynamic, forward-thinking Managed Service Provider (MSP) dedicated to empowering organizations with reliable and innovative IT solutions. Guided by core values of accountability, excellence, and exceptional customer service, we cultivate a culture of creativity, passion, and bold communication. Our team is driven by a shared commitment to sustainability and delivering meaningful results that help our clients thrive.
Join the DYOPATH Team! We are currently hiring an onsite Desktop Support Analyst in the Peoria County area!
Why DYOPATH?
We've been recognized as a Great Place to Work for four years running – and that's no coincidence! We're all about collaboration, creativity, and, most importantly, making sure our team feels valued every single day.
We are a people-first company, and we're eager to welcome a new team member ready to contribute their enthusiasm and tech skills to the mix. Ready to join us? Read on!
What We're Looking For : Desktop Support Analyst I
We're seeking a tech-savvy and detail-oriented Desktop Support Analyst I to join our awesome team. If you've got a passion for tech, troubleshooting, and helping people (in person, over the phone, or via chat!), this is the job for you.
As a Desktop Support Analyst I , you'll :
- Solve puzzles by investigating and resolving user-reported hardware, software, and company systems issues.
- Work with end-users to provide tech support—installing, deploying, and maintaining computers, laptops, scanners, printers, and more.
- Create and maintain knowledge base articles, empowering your colleagues to troubleshoot like pros.
And yes, you'll be doing all this while having fun, working in a culture that's all about teamwork, mutual respect, and making sure you feel appreciated.
The Details :
Medical, Dental, Vision, and Life Insurance
What You'll Do :
What You Bring :
Why Apply?
If you're ready to take your tech career to the next level in a collaborative, fun environment, we want to hear from you! Apply today and make an impact at DYOPATH.
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Salary : $23
