What are the responsibilities and job description for the Healthcare Call Center Representative position at EA Team Inc.?
Job Description:
Job Title: Call Center/Member Service Representative
Location: Renton, WA, 98055
Duration: 3 Months Contract-to-hire
Shift: M-F, 8 am –5 pm
Summary:
Responsibilities:
- Educate patients and customers on their benefits and claims
- Resolve member complaints, and advocate for patients
- Coordinate with providers to authorize referrals and verify coverage
- Process claims
Qualifications:
- 2 years of healthcare experience in a customer service capacity
- Call center experience - 60 calls/day
- Knowledge of TRICARE benefits
- Strong communication skills
Job Type: Contract
Pay: $20.00 - $23.00 per hour
Experience:
- Call center: 1 year (Required)
- healthcare customer service: 2 years (Required)
Work Location: In person
Salary : $20 - $23
