What are the responsibilities and job description for the Lead Field Service Technician position at Eagle Eye Power Solutions, LLC?
Summary of Position:
The Lead Field Service Technician is responsible for performing service work in a variety of environments, including utility, telecommunication, and data center settings. The primary duties will include installation, maintenance, and testing of battery systems, low voltage wiring, and network communication equipment. The Lead Field Technician will also be expected to lead and manage fieldwork, ensuring that projects are completed efficiently, safely, and on time.
Day to Day Responsibilities:
- Lead Field Service Support employees and Field Service Technicians on job sites.
- Lead Service Projects in the field with guidance from the Service Project Manager.
- Perform voltage wiring and router installations.
- Install and maintain cellular antennas.
- Carry out battery monitoring installations and preventative maintenance tasks.
- Conduct battery capacity testing, installations, and removals.
- Document daily work activities, site conditions, and project progress through accurate site reporting and emails.
- Maintain clear and timely communication with customers, supervisors, and team members regarding project status, scheduling, and site needs.
- Adhere to all safety protocols and always maintain a safety-first mindset.
- Manage daily schedules, including travel arrangements and on-site work plans.
- Travel weekly to customer sites across the continental United States, with overnight stays as required.
- Ensure job sites are cleaned up thoroughly after completion.
- Assist in the accurate completion of Job Safety Analysis (JSA), service reports and other company documentation.
- Upload all necessary documents and reports to the company database.
- Perform other duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Valid driver’s license and reliable transportation.
- Experience managing or leading a team is required.
- Experience in telecommunications, DC power systems, and low/high voltage environments preferred.
- Proficiency with Microsoft 365 and other basic office software.
- OSHA 10 certification preferred.
- 100% travel required, with flexibility for overnight travel.
Skills & Abilities:
- Strong communication and organizational skills, with a focus on attention to detail.
- Self-starter with a motivated, proactive attitude.
- Ability to climb ladders, work in varied weather conditions, and lift up to 50lbs.
- Ability to travel weekly and stay overnight as needed (home on weekends).
- Strong focus on safety and adherence to safety protocols at all times.
These qualities make you an ideal fit for a high-performing, fast-paced team dedicated to quality service and continuous improvement in the critical DC power industry.
Employee Benefits
- Paid bi-weekly
- 8 Paid holidays
- Paid on-the-job training
- Employee health insurance: Medical & Prescription Drug, Dental, Vision
- Employer Paid Basic Life & AD&D Insurance
- Employer Paid Short-Term Disability
- Employer Paid Long-Term Disability
- Employee Assistance Program
- 401(k) Safe Harbor Employer Contribution
This position will require potential candidates to travel up to 100% of the week and live close to the international airport.
Any job offer will be contingent upon passing a pre-employment drug screen, alcohol, and background check. This position is considered a safety sensitive position and therefore will be subject to random drug screening and alcohol screening as required.
Eagle Eye Power Solutions, LLC is an equal opportunity employer, committed to diversity and inclusion in the workplace and does not discriminate against employees or job applicants on the basis of protected classes. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status
Job Type: Full-time
Pay: $30.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Nights as needed
- Weekends as needed
Application Question(s):
- Do you have experience in DC Power, Battery Monitoring, or Telecommunications?
- Do you have experience leading a team or multiple projects?
Experience:
- DC: 5 years (Preferred)
Location:
- Kansas City, MO 64114 (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: On the road
Salary : $30 - $40