What are the responsibilities and job description for the Lead Field Service Technician position at Synectics Inc?
Job Description
Job Description
Roles and Responsibilities :
The Conveyor Field Installation Technician will be responsible for ensuring that all on-site installations are completed on time, within budget, and to the client's satisfaction.
Install and commission conveyor equipment and systems, including mechanical components.
Ensure compliance with project specifications, safety regulations, and quality standards.
Troubleshoot and resolve technical issues related to the installation and maintenance of conveyor systems.
Communicate project status, risks, and issues to the project manager and internal teams.
Collaborate with other departments such as engineering, sales, and customer service to ensure project success.
Maintain accurate project documentation and reports.
Perform other duties as assigned.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts.
Qualifications :
The ideal candidate will have experience in mechanical component installation, efficient in lap and finger splicing, strong problem-solving skills, and a proven track record in installing conveyor equipment.
6 years experience in heavyweight belt installation and vulcanized splicing, efficient in Lap & Finger.
Ability to lead projects.
Knowledge of conveyor system design, installation, and maintenance.
Ability to read and interpret technical drawings and schematics.
Strong problem-solving skills and analytical skills.
Ability to work independently and in a team environment.
Excellent communication and interpersonal skills.
Willingness to travel to client sites frequently. Overnight travel is required. (Per Diem while traveling)
Willingness to work overtime, weekends, & nights when around-the-clock support is required.
Willingness to respond and support unplanned customer emergency breakdowns.
Provide on-call assistance as required.
Physical ability to work in a field installation environment, including lifting and carrying heavy equipment.
Experience with basic hand and power tools.
Ability to read and interpret documents such as proposals, engineering drawings, specifications, and procedure manuals.
Ability to draft routine reports and correspondence.
Ability to communicate effectively with internal and external customers.
Fluent in reading and writing English.
Must have the technical ability to use a mobile device such as a smartphone, tablet, or laptop computer.
Ability to use multi-hand and power tools associated with conveyor installations.
While performing the duties of this Job, the employee is regularly required to stand, walk, reach with hands and arms, and pick up items weighing at least 50 lbs.
Ability to climb ladders, operate a forklift and scissor lift, and practice proper safety per OSHA standards.
Benefits :
Industry leading wages.
Pension Plan & Annuity.
Medical, Dental, Optical Insurance.
Paid Vacation.
Paid Holidays.
