Water Resource Supervisor

Job Description

Job Description

GENERAL PURPOSE

Performs a variety of technical operational, meter management, AMI system, and quality control duties assisting to assure the effective and efficient management of city-wide water resources. Performs as an "unrestricted", journey level operator in the construction and maintenance of the City's water system.

SUPERVISION RECEIVED

Works under the general supervision of the Water Manager.

SUPERVISION EXERCISED

Supervising a team of water utility workers or technicians responsible for meter reading, maintenance, and conservation efforts.

ESSENTIAL FUNCTIONS

Water Conservation : Develops and administers water conservation programs in adherence to local, state, and federal requirements; educates, notifies, and instructs customers regarding efficient water use and practices; maintain records regarding water conservation activity; gathers, analyzes, and interprets data and information for the evaluation of customer water usage; develops and presents program concepts, processes, procedures and standards for city-wide implementation; develops media educational material; educate consumers at various community events and venues, including schools; participate in multi-agency community outreach events and activities.

Develop and oversee residential and commercial water-efficient landscaping programs, help implement conservation... education and events, aid in the teaching of water conservation classes, supervise seasonal landscape program employees, and assist with various other responsibilities.

Cross Connection Control : Monitors operational and customer compliance with federal and state drinking water regulations and codes related to cross connection control, backflow prevention, and other federal and state drinking water standards, codes, and prepares reports; inspect private and public premises for cross connections, setting requirements, monitoring for compliance, tracking and reporting backflow device inventory, statistics and test results; inspects premises including new construction, industrial and commercial facilities, secondary water systems; performs investigative inspections; reviews backflow test reports and provides public education on cross connection control and backflow prevention principles, procedures, and requirements; prepares and issues compliance letters, performs follow-up inspections, and schedules non-compliance shut-offs with customer service.

Arranges surveys, locates and records existing or potential drinking water hazards, cross connections, and backflow prevention assemblies using proper survey techniques; performs spot check testing of backflow prevention assemblies (Pressurized Vacuum Break er; Spill-resistant Vacuum Breaker, Reduced Pressure Backflow, and Double Check Valve), assesses cross connections, and identifies piping material.

Reads and reviews site engineering and building plans to identify potential cross connections; maintains and completes all necessary records, forms and databases associated with the administration of the Cross Connection Control Program; provides training to other staff on Cross Connection Control and Backflow Assembly Devices.

Promotes the Cross Connection Control Program by interpreting the bylaw and regulations to involved parties (municipal staff, owners, designers, installers and testers).

Meter Management : Overseeing the installation, maintenance, and replacement of water meters to ensure accurate measurement of water consumption including the AMI System.

Data Analysis-Regulatory Compliance : Completes the State required usage report to maintain regulatory compliance. Analyzing water consumption data to identify trends, potential leaks, and areas for improvement in conservation efforts. Continuous monitoring of our aquifers to ensure their safety and sustainability.

Customer Relations : Handling customer inquiries and concerns related to water quality, billing, consumption, and conservation efforts.

Water Sampling : Responsible for collecting public drinking water samples in accordance with EPA and Utah DEQ for Public Water Systems and with City's Monitoring Plan; prepares and maintains regulatory compliance sampling records; operates and maintains field and laboratory equipment responds to customer inquiries and complaints; collects microbial samples; performs data entry; prepares and maintains monitoring reports and logs; responds to and investigates customer complaints regarding various water related matters; represents the City to customers and regulatory agencies.

Operates and maintains various types of field and laboratory equipment; performs wellhouse facility checks and maintenance; assists with repair of water infrastructure; provides water quality compliance related notifications to public;

Water Operator IV : Maintain water system flows and controls; communicates with supervisors for daily assignments and upon completion; maintains clean equipment for use of trucks to be ready for emergency situations; determines necessary supplies, equipment, tools, barricades, manpower, etc., that are necessary for repairs; operates city vehicle in a courteous manner when representing the city; diagnoses problems on assignments including evaluating conditions of existing pipelines; notifies supervisors or other entities of repairs to be made or work to be done; operates equipment on the job, including backhoe, trackhoe, trencher, etc.; applies disinfectant (chlorine) to exposed surfaces to be repaired; installs proper repair equipment, pipe, or other materials used to complete job; conducts process of bleeding air and refilling repaired pipe line to prevent water hammer and restore water quality; records condition of repaired pipe for future problem area; represents the City in refurbishing customer property in an orderly and acceptable manner.

Resolve codified notes from meter reading and SCADA system to monitor water usage for billing of customer; maintains meter lids and meter boxes; observes to see if meter is working properly; records the meter reading for correct billing and usage; repairs or replace any meters found functioning improperly; files corrections with office personnel.

Maintains and restores wells and booster stations and re-circulators; diagnoses problems with wells; determines necessary supplies for restoration; repairs and maintains pilot systems and control valves; maintains, cleans and repairs air vacs, gates, globe, butterfly and check valves; maintains control and gate valves, packs valves, maintains booster pumps; maintains copper lines; cleans, buffs and polishes copper fittings; paints electrical panels, well piping and floors; ensures proper pressure adjustments and reductions; ensures proper operation of pressure sustaining valves between zones.

Works rotating weekends and on-call status; maintains accessibility 24 hours a day, 7 days a week, maintains the knowledge required to locate, find, and operate valves, meters and hydrants; monitors water flows by operating city computer; represents City to ensure continuous clean, quality water.

Checks and maintain equipment for use in trucks to be ready for an emergency situation; observes and monitors wells and well sites, chemical stations, booster stations and tank sites to assure they are functioning properly; performs visual analysis of water samples drawn at each well site daily; maintains accurate records of well activity at well sites and record information; monitors and record flows at multiple locations; communicates with supervisor on quality and quantity of water produced and daily samples and inform of any problems or concerns.

Trouble shoots various issues as the arise related to lift station activity, leak responses, blue stake issues; "no water" calls, water quality issues, etc.; monitors flows and tank levels; initiates starting and stopping of wells as needed; apprises supervisor of emergency and mitigating actions.

Performs and oversees the installation of new or repaired water lines; plans methods, material and manpower requirements for accomplishing the project; operates and maintains backhoe to install service lines; performs use of the tapping machine; installs materials for service line in a predetermined location; records information for new service line installations; monitors contractor installation projects.

Obtains work order; finds proper addresses; performs residential and commercial meter installations and repairs; installs fixtures, master shut-off valve; installs and maintains meters and related connections conducts pressure and volume metering test in response to customer complaints; locates and corrects cause of disruption of service to supply and distribution lines.

Performs related duties as required.

MINIMUM QUALIFICATIONS

• Education and Experience :
• Graduation from high school or equivalent; plus, two (2) years of specialized training related to water and natural resource management;
• Eight (8) years of experience performing the above or closely related duties; two (2) years of which must have included daily on-site charge;
• An equivalent combination of education and experience.
• Knowledge, Skills, and Abilities :

Considerable knowledge of residential and commercial measures, methods and techniques regarding water conservation; water utility operations, construction requirements for water distribution and pumping systems; hazards and precautions associated with trench work and waterline construction; state or federal regulations governing installation and maintenance of water systems; water conservation and water quality laws; water sampling methods and regulations; interpersonal communication skills; landscape maintenance and irrigation systems operations; city water distribution system network, lines and locations; basic hand and power tools required to install and maintain pipe line; traffic control and diversion; typical water line problems. Working knowledge of principles and practice of project management; tools and equipment required to lay and repair water lines; care of required tools and equipment; city policies and procedures; laws, ordinances and regulations governing culinary water purification and distribution; use of respirators; OSHA safety standards. Some knowledge of basic bacteriology; general laboratory processes and procedures, chemistry and microbiology.

Skill in interpersonal relations and cooperative problem-solving; the operation SCADA equipment and alarms; the operation of heavy mechanized equipment as required by the position, i.e., computer, GIS tools, backhoe, skidsteer, air compressor, tap machine, saws, jack hammer, chipping hammer, valve machine, jumping jack, Pogo Stick, paint sprayer, dump truck, pumps, chain saw, plasma cutter, torches, etc.

Ability to adapt to emergency or unusual situations; tolerate weather extremes in the work place; analyze water system(s), identify problems and determine optimum solutions; make accurate decisions in emergency situations where consequences of error could be costly; communicate effectively verbally and in writing;

Must be Class II or Class Ill backflow technician certified by Utah Department of Environmental Quality, Division of Drinking Water (UDEQ DDW). Must be a certified Water Systems Operator IV. Must work on a twenty-four (24) hour stand-by or on call. Must possess a class "A" commercial driver's license (CDL). Must be a certified flagger. Must be confined space certified. Must be forklift certified.

Employees in this position normally work in an outdoor environment, subject to changing and seasonal weather extremes. Frequently, tasks require a variety of physical activities, generally involving muscular strain, related to walking, standing, stooping, sitting, reaching, and lifting; daily potential for hazardous exposure to electrical shock; daily exposure to moving parts and equipment such as pumps, motors, heavy equipment, etc.; daily or regular exposure to traffic hazards working in the public right-of-way; daily or regular exposure to hazards associated with trench work and confined space operations; daily or regular exposure to various chemicals, i.e., chlorine. Talking, hearing and seeing essential to performing required job functions. Common eye, hand, finger dexterity required. Mental application utilizes memory for details, verbal instructions, emotional stability and discriminating thinking.

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