Reservations Agent

Eagle Property Management is now filling full time openings for our growing reservations team.

We are a company with visions for the future, with mentionable longevity in our areas vacation rental industry, and with great pride in our repeat guest return rates. Our job simply put is taking great care of our guests and their well earned vacations here in the Smoky Mountains, as well as taking care of our homeowners, their properties & interests.

We are seeking team members with an outgoing, enthusiastic & professional approach to our overall business goals that are looking for a new & exciting career path.
The ideal candidate will be a quick learner who is detail oriented, geared in property knowledge & amenities packages, with knowledge of the area and all it has to offer and general knowledge in our vacation rental industry. Ideal candidates will be familiar with the processes & procedures of the daily operations within a property management business structure, and have the ability to multi-task with exceptional customer service & communication skills. This position will be very fitting for one that enjoys and takes great pride in their work, goal oriented and driven for success. Candidate must excel at making our guests vacation their number one priority with a personal & professional touch.

Job duties & responsibilities will include but are not limited to - Phone/Email/Chat/Text communications, efficiency in data entry with accuracy, assisting guests with reservations processes, property selections, general knowledge of properties & operations ,maintaining a clean, safe working environment, daily monitoring of property status, guest check in/check out processing, assisting guests during stay, making reservations, payment processing, opening & closing of business daily, and coordinating with other departments as needed.

If you enjoy working in a fun team driven position, this is the opening for you!

Experience is a plus but we are willing to train the right candidates. Pay is determined by applicants skill set, relative experience & work history with opportunities for pay increases & growth within the company. Please reply with resume or call the Customer Service Manager, Sarah Maples at 865.453.2220 Ext. 250 or apply in person at 2740 Florence Drive, Pigeon Forge TN 37863

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person

Salary : $15 - $17