Medical Office Front Desk

East Bay Retina Consultants, Inc. is a friendly, caring Retina only Ophthalmology office which is accepting applications for a qualified Medical Office Receptionist for the Front office. These people would be responsible for all clinical and administrative staff activities in our Oakland, Concord, San Ramon, Pleasanton, Fremont, Hayward and Brentwood Offices.

The position requires the applicant to build strong and positive relationships and influence staff to work as a team to enhance the success of the office.

Requirements:

• This employee will be required to travel between Brentwood and Concord and may also be required to travel between our other offices on an occasional basis to cover as needed.
• Two years' experience at the front desk of a doctor's office desired
• Must be detail-oriented and not afraid to roll up your sleeves and work
• Familiarity with all types of local medical insurances, HMO, PPO, IPA, EPO, ACO required Familiarity with obtaining authorizations, referrals, second opinions & dealing with UR Experience
• Experience working with Excel, Word, medical EHR and PM software (preferably AdvancedMD and IntelleChart Pro)
• Bilingual - Spanish preferred
• Excellent oral/written communication and analytical skills
• Ability to relate to patients and a true desire to help them absolute requirements

Essential Duties and Responsibilities:

• Schedule appointments, answer phones, greet patients
• Enter demographic, insurance and medical information into PM and EHR system
• Obtain authorizations, referrals from multiple insurance
• Audit fee slips for accuracy
• Travel between offices to cover staff for vacation or sick leave
• Some back-office work including pretesting, dilation, retinal scanning or photography can be taught
• Some interaction with hospital, ordering lab work and scheduling surgeries
• Assist patients with pre and post operative requirements

We have excellent benefits including vacation, sick leave, and holiday pay. There is medical, dental and vision insurance included for employees. The physicians of East Bay Retina Consultants have been giving their employees a wonderful profit sharing (401k) plan continuously for the last 20 years.

In-person interview will be at our Oakland Office.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Ophthalmology

Schedule:

• 8 hour shift

Ability to Relocate:

• Concord, CA 94520: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $26