What are the responsibilities and job description for the Front Desk Coordinator/Receptionist position at East Carolina Anesthesia Associates?
Front Desk Coordinator/Receptionist
Responsibilities:
This position is the first interaction a patient has upon entering the clinic, so it is essential to have a professional and friendly attitude.
Work Days/Hours: Tuesday, Wednesday, Thursday from 7:00-4:00 (1 hour lunch)
The front desk coordinator will:
- Answer incoming calls professionally with a courteous and friendly attitude.
- Screen incoming calls and direct calls or messages to appropriate personnel.
- Schedule patients in the electronic medical record system, EClinical Works.
- Check the patients in.
- Verify insurance and patient financial responsibility.
- Collect co-pays or other payments at time of visit.
- Document no shows in patient's chart for missed visits.
- Reschedule any missed appointments and conducts follow-up with patients that may have missed their appointment.
- Prepare chart documents for upcoming appointments.
- Abide by patient confidentiality regulations to protect the patient and clinic/practice and adheres to HIPAA regulations.
- Maintain composure when dealing with difficult situations.
- Other duties as assigned.
Skills:
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Attention to detail and accuracy in all tasks
- Ability to work independently as well as part of a team
- Previous experience as a receptionist or similar role is required
We are looking for someone to join our team; the ideal candidate will have previous experience as a receptionist. Experience in a medical or dental office setting is a plus.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- No nights
- No weekends
Ability to commute/relocate:
- Hickory, NC 28601: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical/Dental Office: 2 years (Required)
Work Location: In person
Salary : $16 - $18
