What are the responsibilities and job description for the Medical Phone Receptionist position at East Valley Primary Care Physicians?
Job Overview:
We are seeking a full-time detail-oriented individual with excellent communication skills to join our team at East Valley Primary Care Physicians. You'll play a vital role in delivering exceptional patient care by managing incoming calls, scheduling appointments, and assisting patients with their inquiries.
Key Responsibilities:
- Answer and manage incoming calls in a professional, courteous manner.
- Schedule, confirm, and reschedule patient appointments.
- Provide general information to patients about our services and policies.
- Verify patient information and update records as needed.
- Collaborate with medical staff to ensure smooth patient communication.
- Handle a high volume of calls with efficiency and empathy.
Qualifications:
- High school diploma or equivalent.
- Prior experience in a medical office or similar setting is preferred.
- Strong communication and organizational skills.
- Ability to multitask and work well under pressure.
- Familiarity with medical terminology is a plus.
- Proficiency in using phone systems and EMR systems.
How to Apply:
Please send your resume and cover letter to eastvalley1133@gmail.com with the subject line “Medical Phone Receptionist Application.”
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Paid time off
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17 - $19