OFFICE PERSONNEL

Job Description

Job Title: Office Personnel

Reports to: Principal

FLSA Status:  Non-Exempt

Main Purpose: East Wake Academy fulfills its mission of maintaining a safe, challenging and creative learning environment. This environment strives to develop character and self-esteem while equipping students with the skills needed for a rigorous curriculum and to thrive in a college preparatory atmosphere producing academic excellence. We are dedicated to instilling the values of academic citizenship by creating relationships with parents, businesses and civic partners. East Wake Academy is committed to building a strong foundation of learning while providing our students the competitive edge to win in tomorrow's world.

Core Accountabilities: Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.  Assists students, staff members, and families as needed. 

Key Outputs/Results:

• Belief in the mission and vision of the school and a commitment to support East Wake Academy in reaching and maintaining our mission and vision.
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by completing various administrative tasks as needed.
• Works collaboratively with our Operations Manager.
• Reports to Executive Director of Scholars Academy.
• Retrieve students for early dismissal.
• Provide limited first aid care to students and distribute medications.
• Perform other duties assigned.

Essential Knowledge:

• Time management skills to be able to prioritize activities, especially when there is a high volume of tasks.
• Attention to detail to ensure that all East Wake Academy memos are free of any errors.
• Positive attitude for greeting customers and clients in a friendly and warm manner upon arrival to East Wake Academy or through the phone.
• Communication skills to be able to communicate with internal team members or clients and understand their needs.
• Strong organizational skills to keep multiple calendars organized.
• Administrative skills to be able to use basic computer programs including Microsoft Office.
• Flexibility to be able to move between activities and duties quickly if priorities change.

Education and Experience:

• High school Diploma or equivalent.
• Two or more years of experience preferably.
• Works comfortably with technology.

What you bring to the job:

• Possess a work ethic and personal belief system that aligns with the mission and vision of East Wake Academy.
• Excellent written and verbal communication skills and the ability to forge relationships with students, parents, colleagues, and community.
• Demonstrated organizational and technology skills.
• Demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
• Self-directed with the ability to work both autonomously and in teams.

•  Physical Requirements:
• Office Position - Sedentary
• See Attached

Job Title: Office Personnel

Reports to: Principal

Office Position - Sedentary - Physical Job Requirement Position Sheet not required