What are the responsibilities and job description for the Office Administrator position at Eastern Fire?
At Eastern Fire Group (a subsidiary of Davis-Ulmer) we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Eastern Fire/Davis-Ulmer difference.
Due to continued growth, we are looking to add an Office Administrator to support our Auburn, ME location. In this role, you will be responsible for supporting all branch operations by maintaining office systems and processes.
JOB RESPONSIBILITIES:
- Answers phones, ensuring that accurate information is given to the caller and calls are transferred to the appropriate individuals.
- Contacts customers for invoice acknowledgement and payment status.
- Maintains tracking logs for vehicle maintenance, cell phones and GPS.
- May assist in obtaining information needed for jobs such as, PO#’s, tax-exempt forms, insurance certificates, and certified payroll information.
- Assists the branch in administrative tasks such as ordering and coordinating insurance certificates and licenses; completing pre-qualification and qualification forms and scanning documents to the online document storage systems.
- Acts as liaison between other offices
- Other duties and special projects as assigned as needed
QUALIFICATIONS/ EDUCATION/ EXPERIENCE REQUIREMENTS:
- High School Diploma/Ged required; Associate’s Degree preferred
- A minimum of one year in an administrative setting or equivalent combination of education and experience
- Good oral, written and telephone skills
- Good customer service skills
- Time management, organizational and interpersonal skills
- Moderate to advanced computer skills (Microsoft products, AS400 system)
- Ability to define problems, collect data, establish facts and draw conclusions
- Computer knowledge, including Microsoft Word, Excel, and Outlook, Internet and Adobe
CERTIFICATES, LICENSES, REGISTRATIONS:
- Valid driver’s license
WHY CHOOSE EASTERN FIRE PROTECTION?
- Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.
- Comprehensive Benefits Package: Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.
- Strength of the Family: The Davis Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.
- Backed by APi Group: As part of the APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. We benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.
- Long-Term Career Relationships: Many of our employees have been with us for 20 years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.
- Values Match: We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.
Davis-Ulmer offers a competitive benefits package which includes health, dental, and vision insurance, a 401K match program, employer funded profit-sharing plan and a variety of voluntary benefits.
Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Disability/Veteran
DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."
