Automotive Sales Assistant

The Sales Assistant is responsible for creating a guest for a lifetime by providing an exceptional presentation of the dealership, vehicles, guidance, vehicle delivery, and sale of vehicles through the Easton Motors sales process.

POSITION TECHNICAL RESPONSIBILITIES

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Work with teammates, the public or private contacts to establish guest relationships and create a strong referral network
• Ability to operate standard office equipment such as phone, fax, scanner, printer, etc.
• Ability to navigate a computer and related software programs such as Microsoft Office Suite.
• Maintain cleanliness of store and lot inventory
• Move vehicles on the lot to present a positive curb appeal for potential and existing customers
• Wash and park all vehicles to ensure cleanliness and curb appeal
• Professionally greet new and existing guests in person, by phone, text and email to determine their needs including but not limited to…
• • Assisting and posting all Creative Finance payments to the proper system
• Work with guests in a discreet and responsible manner
• Maintain knowledge of the entire inventory of Easton Motors vehicles
• • Responsible for inventory check-ins
  • Conducts weekly inventory review to ensure proper buyers guide, accurate reporting and securing status of vehicles to ensure they are locked and not damaged
• Assist the sales team as they complete the sales processes, including but not limited to…
• • Taking and scanning documents
  • Pull up and prepare vehicle for test drive
  • Gather accurate mileage VIN number and Stock number of guests selected vehicle
  • Conduct reference checks for guest applications
  • Prepare vehicles for guest delivery by cleaning, washing, and placing the vehicle in an area that will allow for a comfortable guest presentation
  • Presenting the vehicle and delivery checklist to guest after purchase.
• Drive 3 or less cars per day to gain knowledge of the vehicle and look for areas of concern.
• Complete and submit end of day reports
• Handle the activities and interactions throughout the day with professionalism.
• Other duties and responsibilities as assigned by management, HR or upper leadership

NEXT LEVEL RESPONSIBILITIES

• Utilize Customer Relationship Management (CRM) software to manage tasks and assignments

• Conduct a full application process and submit to underwriting
• Ability to go through the secure close process
• Be knowledgeable and understand all purchasing contracts
• Market yourself and the business using tools in social media
• Ability to spin car in social media platforms
• Add and remove inventory from Team Easton website ensuring accuracy is maintained
• Quality control of all inventory
• Perform the entire sales process with little to no direction

POSITION REQUIREMENTS

Education

• High school diploma/GED preferred but not required

Experience:

• 1-2 years of customer service experience highly preferred
• 1-2 years of intermediate experience with Microsoft programs and other applicable office equipment and programs required

Required Skills and Abilities:

• Excellent verbal and written communication skills
• Excellent sales and negotiation skills
• Thorough understanding of vehicles
• Proven ability to build and maintain relationships with guests
• Proficient with Microsoft Office Suite and related software

License(s)/Certification(s):

• Valid driver's license required
• Must have a driving record that meets business insurability requirements through the completion of an MVR
• Must be 21 or older for insurability purposes
• Salesperson license preferred but not required