What are the responsibilities and job description for the Front Desk Receptionist/Cashier position at Eastvale Veterinary Hospital?
Eastvale Veterinary Hospital is looking for a full time Front Desk Receptionist / Front Desk Staff to join our team! This position currently provides full time hours with benefits.
We are looking for a staff who is dependable, energetic, and willing to learn and excel. Our practice provides a exciting, fast paced, and professionally challenging while keeping the service to our clients and pets. Creating a positive professional relationship with our clients is very important to us.
General Duties
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate staff member
- Schedule appointments for patients using medical scheduling software (Avimark)
- Verify patient information and collect necessary paperwork
- Maintain patient records and update information as needed
- Assist with patient check-in and check-out processes
- Provide excellent customer service and address patient inquiries or concerns
- Collaborate with medical staff to ensure smooth patient flow and efficient operations
- Perform general administrative tasks such as filing, faxing, and data entry
Qualifications
- Previous experience as a veterinary hospital front desk receptionist or in a medical office setting is required
- Knowledge of veterinary medical terminology and procedures preferred
- Proficiency in using medical scheduling software (Avimark) is highly desirable
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle difficult situations professionally
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks in a fast-paced environment
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- On-the-job training
Experience:
- Computer skills: 1 year (Preferred)
- Customer service: 1 year (Required)
- Veterinary: 1 year (Preferred)
Work Location: In person
Salary : $19