Director of Operations

Reports to: Lead Pastor or Directional Leadership Team member

Department: Operations

Level: Department Head / Director

The Operations Director/Pastor is a transformational leader who orchestrates the vital central functions of our church, catalyzing life change and propelling our mission forward through strategic operational excellence. This role goes beyond management, serving as the architect of our church's operational future and a key driver of our spiritual impact.

Areas of Oversight and Influence

• Human Resources: Cultivating a Christ-centered culture of growth and empowerment
• Finance, Budgeting, Accounting, and Generosity: Stewarding resources for maximum kingdom impact
• Facilities, Expansion Efforts, and Echo Executive Center: Creating spaces, revenue, and opportunities for ministry growth

PRIMARY DUTIES AND RESPONSIBILITIES:

Nurture and Empower

• Provide spiritual care, support, and coaching to staff and key volunteers, fostering unity and purpose
• Develop high-level volunteers, equipping them for impactful service in the operations realm

Innovate and Implement

• Design and deploy systems, structures, and strategies that keep our staff laser-focused on our mission
• Ensure operational accountability, financial wisdom, and simplicity that fuels rather than hinders ministry

Collaborate and Cast Vision

In partnership with the Lead Pastor and Directional Leadership team:

• Cast compelling vision for all operations teams, aligning with our church's God-given objectives
• Offer data-driven insights to inform strategic decisions
• Safeguard our integrity and efficiency, creating financial margin for future kingdom expansion

Lead with Excellence

• Continuously refine and improve the operational functions, systems, and processes of the church
• Set and achieve ambitious goals, providing resources and removing obstacles for team success
• Anticipate future needs and proactively position the church for growth and increased impact

Risk Management and Stewardship

• Monitor and enhance risk management policies and procedures to minimize program and organizational risks
• Provide expert counsel to church leadership on appropriate insurance coverage for the organization and the Board of Directors
• Develop and implement strategies to protect the church's assets, reputation, and mission

Additional Duties

Remain flexible and responsive to the Holy Spirit's leading and the needs of the ministry

Other responsibilities as assigned by the Lead Pastor, always with an eye toward advancing our mission

QUALIFICATIONS:

Education

University degree or college diploma in Accounting, Commerce, or Business Management/Administration, or equivalent experience.

Knowledge, skills and abilities

• Highly skilled in organizational and interpersonal leadership
• Basic Knowledge of federal and state legislation affecting non-profit organizations

Proficiency in the use of computer programs for:

• Word processing / Databases/ Spreadsheets
• Google Suite

 Personal Characteristics

The Director should demonstrate competence in some or all of the following:

• Behave Ethically: Understand ethical behavior and business practices and ensure that your own behavior and the behavior of others are consistent with these standards and align with the values of the organization
• Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the organization's goals.
• Communicate Effectively: Speak, listen, and write clearly, thoroughly, and timely using appropriate and effective communication tools and techniques.
• Focus on Organizational Needs: Anticipate, understand, and respond to the organization's needs.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Lead: Positively influence others to achieve results that are in the organization's best interest.
• Make Decisions: Assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the organization
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
• Plan: Determine strategies to move the organization forward, set goals, create and implement action plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Keep confidential information secured

Experience

5 years of leadership and/or business experience

Optional Housing Allowance

The director is eligible for housing allowance if they agree to meet the basic requirements of a minister at the church. Echo.Church ministerial duties of all commissioned, licensed, and ordained ministers  include:

• Praying and giving spiritual advice to others
• Leading others to worship by helping them serve with their gifts
• Teaching and leading Life Groups
• Sharing the Gospel message with clarity
• Teaching, instructing, or organizing religious initiatives
• Performing baptisms, serving communion, performing wedding ceremonies and funerals.