What are the responsibilities and job description for the Mergers & Acquisition Integration and Corporate Project Manager position at ECi Software Solutions Career?

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale / retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It's how business gets done.

Who is ECI?

At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn't simply deliver amazing software solutions; we also have an award-winning company culture.

We offer competitive benefits focused on employee well-being, including paid volunteer time off!
We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row.
Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).

Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration.

To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.

Location : Westlake, TX (on-site on Wednesdays / 4 days remote)

ECI is currently seeking a Mergers & Acquisition Integration and Corporate Project Manager responsible for leading activities to integrate new acquisitions into ECI and assigned corporate projects.

This high-visibility M&A integration role has responsibility for participating in due diligence prior to acquiring companies to formulate the plan for and risks of integration. Post Close, the individual in this role will coordinate integration activities of all ECI's corporate departments, as well as leading the migration to NetSuite and ECI's Salesforce including Pardot, Sales Cloud / CPQ, Service Cloud, Community Portal and Certinia.

As a Corporate Project Manager, this individual will drive corporate initiatives from concept to implementation, ensuring requirements and project objectives are met / exceeded. Assignments will require coordination of cross-functional, global teams to design and align on solutions, build a project plan and schedule, execute and report on status.

This role is encouraged to implement best practices and scalable solutions, while creating transparency and proper change management protocols to ensure the most successful project execution experience for internal and external stakeholders. The Mergers & Acquisitions Integration and Corporate Project Manager will report to the Sr. Director of M&A Integration and Project Management.

Job Responsibilities :

M&A Integration

Analyze information shared in data rooms, hold well-structured meetings with the target to learn about their company, and document findings and risks for the Corporate Development team.

Hold regular meetings with all employees from acquisition to provide updates on integration progress.

Coordinate the integration activities of HR, Marketing, F&A, Support, Professional Services, and Operations. Coordinate with IT project managers and Division Leadership on integration activities in their area.

Lead the migration to NetSuite and Salesforce, including Pardot, Sales Cloud / CPQ, Service Cloud / Community Portal, and Certinia.

Understand unique requirements the acquisition may have

Facilitate creating solutions for acquisition's unique requirements

Coordinate setting up price books for items to be sold

Lead Client Acceptance Testing

Coordinate Go-Live (training, communication, Q&A sessions, assignment of Salesforce mentors / buddies, etc.) and post Go-Live activities

May provide Go-Live training

Set milestones for the above activities and report on status using project management software

Identify risks and issues with the above and address as needed to allow for successful implementation

Ability to track / document details is a must

Conduct post-mortems after each acquisition and feed improvements identified into the M&A playbook

Assist with other migration duties as needed

Corporate Project Management

Follow the standard PMBOK project management methodology to lead CRM, ERP and other corporate projects, including :

Requirements and data gathering

Training and communication

Change management

Leading project retrospectives and utilizing results to continuously improve processes

Build and maintain a project schedule and issue register for each project

Actively manage project risks and issues

Track project success metrics and report on project status via dashboards

Work collaboratively with cross-functional teams to facilitate communication and decision making, escalate issues in a timely manner, and drive accountability for action items and deadlines

Ensure realistic expectations are maintained through effective stakeholder engagement and management

Direct and manage multiple projects throughout the full project lifecycle, including charter, scope, requirements, and task definition and execution

Contribute to ongoing development of mater templates, best practices, processes and tools to enhance project execution, quality and productivity

Minimum Requirements :

Must have previous experience project management experience leading corporate initiatives. Prior experience managing M&A integration is a plus

Experience with CRM and ERP data migrations is ideal

Experience with Smartsheet and Salesforce preferred

Must have exceptional attention to detail

Outstanding project scheduling skills

Must demonstrate strong customer satisfaction values; is strongly motivated by providing exceptional experience for internal / external customers

Must be self-motivated

Must be willing to leverage the M&A playbook and processes in place and provide input on enhancements

Excellent communication skills

Easily establishes rapport and effective relationships, while driving accountability for shared results

Ability to structure and manage complex cross-functional projects and processes with multiple stakeholders at both mid-level and executive level

Continuously seek continuous improvement

Experience working with multi-site, multi-country organizations

Strong knowledge of MS Office (Word, Excel, & PowerPoint)

Occasional domestic and international travel may be required.

LI-ND1

In addition to our competitive salary and award-winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our "CODE" : Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.

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Mergers & Acquisition Integration and Corporate Project Manager

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