Program Manager

ECS is seeking a qualified Program Manager to support cybersecurity operations for the Federal Bureau of Investigation. We seek candidates committed to building teams and processes that foster high quality and provide professional and accurate program information and support in a timely, efficient, and effective manner. The PM will oversee all contract staffing, contract cost, invoicing, and any other subjects needing escalation.

Responsibilities

• Lead call program operations for 70 FTEs across three locations throughout the United States.
• Provide management, control, planning, and scheduling for projects and services.
• Provide agency management with strategic guidance and insights necessary for directing the program.
• Maintain a flexible, responsive, and supportive work environment.
• Provide leadership, management, oversight, control, and direction.
• Maintain open and effective communication with stakeholders, including executives, project teams, and external vendors.
• Monitor and control program budget, timelines, and quality standards.
• Drive continuous improvement in program management processes and methodologies.
• Provide regular program status updates to senior management and other stakeholders.
• Foster healthy working environment.

• Must have a current Top-Secret Clearance with the capability of obtaining SCI / CI-Poly if needed to meet contract requirements
• Demonstrated relevant Cybersecurity program management experience.
• Experience with Atlassian Software products.
• Expert knowledge of program management frameworks, tailoring approaches and implementing essential activities.
• Expert knowledge in scheduling resources appropriately against contract and government directed priorities.
• Experience with performance-based management, manpower utilization, and supervision of employees (including subcontractors).
• Ability to make program, business, and process changes; verifying performance improvements through metrics.
• Expertise in managing against service levels and taking action to meet or exceed each parameter.
• Demonstrated experience in achieving excellent quality assurance goals.
• Demonstrated written and verbal communication skills presenting material to senior Government officials.
• Ability to organize, direct, and manage TO operation support functions involving multiple complex and inter - related projects and / or tasks.
• Experience maintaining and managing client relationships at senior levels.
• Leadership and Team Management.
• Strong Communication Skills.
• Strategic Thinking.
• Problem Solving.
• Conflict Resolution.
• Financial Management.
• Ethical Conduct.